McDonald's

I’m sharing this review due to a frustrating but avoidable experience with a mobile order. I accidentally selected counter pickup instead of drive-thru. When I arrived and explained the mistake, I was told it couldn’t be changed. I’ve had this adjusted at other McDonald’s locations—either by releasing the order in the drive-thru system or simply handing it out—so this felt unnecessarily inflexible, especially since the order was already prepared. On top of that, the Mini Oreo McFlurry was poorly made. As shown in the attached photo, the Oreo pieces were barely mixed, with most of them sitting on top and plain ice cream underneath. It looked like only a partial scoop of Oreo was used, and it didn’t resemble the consistency normally expected. I’m not trying to be difficult—just hoping for

Both managers one named Brenda was yelling at a kitchen staff who is a vulnerable adult . Was uncalled for. Also saying since people were waiting for food outside that this certain staff person should bring out the food since it’s apparently his fault they had to wait. There was no need to keep putting that person down. This is the third time I’ve seen this manager Brenda do this. There needs to be new managers who treat their workers better.

Drive thru was fast enough but the order was shorted 3 times out of 4. Food was good thou. Im not a tourist

Keeps getting worse and worse. Today it’s pretty pink. Fries are burnt. Coke is flat. Last time they forgot my daughter’s nuggets in her happy meal.

Food is hot, fast and ready in no time! Food is what you expect from McDonald's. On one visit my burger was missing ingredients and when I went up to the counter the worker said they were out of tomatoes...why wasn't I told when I ordered it instead of waiting until it is brought out and left for me to discover? Thus 3 stars for service.