McDonald's

Sumter, SC · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Sumter
#153
of 234 restaurants
City Percentile
23%
rating percentile
Address
McDonald's, 5650 Broad St, Sumter, SC 29154
Phone
(803) 494-7344
Website
www.mcdonalds.com/us/en-us/location/SC/SUMTER/5650-BROAD-STREET/31492.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Sumter, SC. It is one of 234 restaurants listed in Sumter. Its 3.6-star rating is slightly below the Sumter city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 SilverFox 55 · Mar 2026

I and a friend girl went thru the drive thru. It was quick and easy. I ordered an egg no cheese McGriddle and she ordered a sausage, egg, no cheese McGriddle. Both were good, but it was hard to wash the scent of "maple" from my hands after handling the sandwich! The smell became nauseating. If there be a next time, I'll order the egg biscuit!

★☆☆☆☆ 1.0 ToastedPup · Oct 2025

My mom wanted no bun, but they ONLY gave her fish. No cheese, no tartar sauce, no mayonnaise. Manager called us liars when we said we didn't get all our food + drinks. I get that it's rush, you're stressed, you forget things, but you HAVE TO FIX THEM! I work at Bojangles! We FIX our mistakes!

★☆☆☆☆ 1.0 Jillian Anderson · Jan 2026

I’ve been here several times since living in Sumter and they always drop the ball whether it’s forgetting a whole meal or just poor service. Honestly it’s always something with them and some of the staff are rude. I typically don’t get frustrated with poor service but when my foods missing it’s a different story.

★☆☆☆☆ 1.0 Juan Diego · Dec 2025

This McDonald's is the worst all you here is the managers yelling at there working telling them to hurry up I feel bad for them. I also wanna share that there is a guy in the front counter he is really friendly and kind to the customers. After he is done taking orders sometimes he being told to pick food for front counter and even for doordash also they make him take out the park cars and I feel that that is too much work for him. They tell him to hurry up even he he as like 5 orders on his screen or on the door dash screen I truly feel bad for him.

★☆☆☆☆ 1.0 Kevin Kendrick · Feb 2026

Lesson learned!! Don't place a mobile order until you see how the line is moving and don't go late at night or you will be waiting for 20 minutes in the Drive-Thru and no one will answer.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.