McDonald's

The service was horrible and the drive thru worker did not do her job and repeat my order and charged me wrong and then at the second window they correct my order and proceed to change me the correct amount and then refund me in cash and not out it back on to my card. Also the food was cold and now they up charge for any beverage. I got to two combos and they charged me $1.00 up charge for orange juice and $0.60 up charge for coffee. This is getting out of hand and the service does not match the prices.

Why can’t I get some sauce of my order of 21 dollars I wanted a buffalo sauce and ranch. Only not ketchup. Just one buffalo sauce and one ranch. I’m supposed to pay .35 cents. Why? Is this the only location where they charge for sauce? The lady was very rude I wasn’t going to pay .35 cents more. Are the sauce packages coming from their paycheck? Or what’s going on?

If I could give this place a no star I would trust me, I got there around 4:00 pm today October 23,2025 to get my food, I understand they had a rush hour they took around 30 mins to give me my food, I got out of the property my car was stolen. Of course police didn’t do anything because South Gate police is the worst. I asked to speak with a manager and asked if we could see the footage. He didn’t let us check anything because the police was not there. When I was about to leave the manager had the nerve to laugh it off and say that “Why people always ask me the questions”. Please if you can demote his positions because as a manager in charge he was yelling at his crew and telling them stuff. He didn’t spoke any English and only Spanish. He was super rude to his workers and environment.

My breakfast order that I had placed through their app was canceled without any heads up because I wasn’t there at 10:30AM promptly. I tried calling the restaurant 3 times prior to let them know I had gone to the wrong location and was running a little bit late and they never picked up. When I got there and explained what happened, they did not apologize for canceling my order and not having my food anymore, they did not answered my questions and just kept talking over me saying “you weren’t here at 10:30 breakfast ended…” mind you, this was the first time ever taking our daughter to the McDonald’s playground, because of this experience we will be never stepping foot in this location and possibly not any other ones. Go to Chic-fill- a people, they’re premium with their food and service and

So if you get free large fries from the app, the recipet will tell them and this is what you will get. Also the manager cant budget correctly so you wont get any sauce for your chicken nuggets. Great job mcdonlads!