McDonald's
South Charleston, WV · Fast food restaurant
- Address
- McDonald's, 2535 Mountaineer Blvd, South Charleston, WV 25309
- Phone
- (304) 744-9136
- Website
- www.mcdonalds.com/us/en-us/location/WV/SOUTH-CHARLESTON/2535-MOUNTAINEER-BLVD/13488.html?cid=RF:YXT:GMB::Clicks
- Status
- Open 24 hours
McDonald's is a restaurant located in South Charleston, WV. It is one of 58 restaurants listed in South Charleston. Its 3.3-star rating is slightly below the South Charleston city average of 4.2 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
Customer Reviews
My husband and I ordered two double quarter pounder meals with no bun. They said they were short handed so they put both burgers on the Sam tray. His was basically raw. We learned our lesson here. 🤦🏻♀️
Poor service, waited 20+ minutes for our order which was 2 of the new sandwich meals and a happy meal, meat was pretty much raw on the sandwiches. The worke kept messing orders up and inbetween orders kept having to pull his pants up and fix his hair that didn't have a net or a hat covering.
As a bit of a McConnoisseur, having dined at McDonald’s both foreign and domestic across many states, I can confidently say this is the only location that has ever been consistently slow at breakfast. Not a one-off visit. Every time. And when I say slow, I’m including the time in London when I had to explain to both the employee and the manager that I wanted a sausage biscuit and they thought I was asking for a sausage wrapped in cookies.
I have never in my life experienced anything like I experienced here. The closest is when I went to a KFC and they had no chicken. I went to the drive-thru here and I got no response at all for about 10 minutes from the speaker. Thankfully I was in the front of the line. I had ordered in the app so I changed it to pick up inside thinking there was something wrong with the speakers. No, it wasn't the speakers. I went inside and there were 16 people irate and hungry. Some of them had been there for an hour and a half already. I ended up spending 59 minutes myself before I finally walked away with no food and no refund. I've still never gotten a refund from it. No food was coming out of the kitchen other than two or three orders the entire time I was there, and those orders were completely wr
The drive through wait times are simply despicable. Consistently, at least 30 minutes at the drive through, even if you order online. Sitting at the driver through speaker for 10 minutes before anyone even acknowledges my presence, just for me to tell them my magic online number and to wait another 10 minutes in front of an open window. I don’t know if it’s a lack of employees, or a lack of hustle, but I personally see about 10 potential customers drive away just in the 30 minutes I am there because of the atrocious wait times. If you can’t run your service times or staff your store properly, it needs to close.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.