McDonald's

Shepherdsville, KY · Fast food restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Shepherdsville
#17
of 70 restaurants
City Percentile
41%
rating percentile
Address
McDonald's, 542 KY-44, Shepherdsville, KY 40165
Phone
(502) 543-4804
Website
www.mcdonalds.com/us/en-us/location/ky/shepherdsville/542-highway-44/4930.html
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Shepherdsville, KY. It is one of 70 restaurants listed in Shepherdsville. Its 3.8-star rating is slightly below the Shepherdsville city average of 4.0 stars. It ranks #17 of 70 restaurants in Shepherdsville. There are 10 photos associated with this location.

About McDonald's

The Shepherdsville McDonald's has been serving the community of Shepherdsville and Bullitt County for over 40 years. We are proud of our great food, our loyal customers, and the dedicated people we employ. Please stop in for some great food, served... More

Hours

Saturday5 AM–
Sunday5 AM–
Monday5 AM–
Tuesday5 AM–
Wednesday5 AM–
Thursday5 AM–
Friday5 AM–

Customer Reviews

★☆☆☆☆ 1.0 Mary Kaleel · Mar 2026

If this was a mystery shop this store failed. No greetings in the drive through, failed to verify order at the payment window, followed by failure to great as well. The service window was the same. Does McDonald's not follow the gold standard anymore or is this going to the norm now??

★★★★☆ 4.0 Brian Russell · Feb 2026

They try as hard as they can, I see it. Not perfect, but i go there. I'll go back. In the morning it's good and can be a little sloppy sometimes. It's fast food so lower expectations. Saw some higher ups and they seem ok. 4 star out of all the mc ds I've been to.

★☆☆☆☆ 1.0 Austin Greenwell · Jan 2026

I ordered a large fry and it was only halfway full when I received it! This is not the first time this has happened either! Ridiculous!

★★★☆☆ 3.0 Raven Price · Oct 2025

The manager was very rude through the drive thru, we pulled through and asked if they had the halloween happy meals baskets just because it was late at night and we figured they might be out since it's late and they were still new and didnt want to order something that we didn't want. “Yes.” The managers tone of voice was very rude. “Alright, give us a minute we're still looking through the menu.” Again her tone of voice was rude while replying with just “Okay.” I've worked the worst fast food jobs where noone was showing for their shifts so i had to drive thru, front cash register, and cook all on my lonesome during a rush and when someone asked for a minute it was ALWAYS “Alright, take your time!” and then just had a nasty tone of voice the entire rest of the time, even as we came throug

★★☆☆☆ 2.0 Tara Reid · Jan 2026

I mobile ordered a caramel iced coffee before stepping to the counter to order food. I received my coffee after my food. None of the food was fresh except the McDouble that I had them remake because I ordered with no pickle and there was extra pickle. The fries were cold and chewy, the nuggets were cold and tasted like old burnt oil.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantBreakfast restaurantDessert restaurantHamburger restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.