McDonald's

Absolutely fantastic service, meals are served and hot and delicious. Friendly atmosphere. Highly recommended

This is easily the worst McDonald’s I’ve been to in Minnesota. They consistently get orders wrong. I’ve tried calling and speaking with the manager, but nothing ever changes. There are frequent communication issues at the drive-through, and it clearly affects order accuracy. A simple solution—such as clearly designated English and Spanish ordering support or better training—would go a long way in helping both employees and customers. I try to avoid this location, but it’s on my way to work, and every time I stop, my order is incorrect. This isn’t an occasional mistake; it’s a pattern. Whoever the regional manager is for this location, you can do better. This store needs leadership to step in and fix ongoing operational and training issues.

The people here are always great, but I routinely get cold food. This morning I ordered the burrito meal with a large decaf. My hash brown was cold and slightly spicy, and my coffee tasted like it had been sitting out for hours. It wasn't even lukewarm. This happens all the time; if there was any other McDonald's close by I would go there instead.

Lobby said temporarily closed. Drive through... The guy didn't understand what I was ordering, finally after about 10 times of saying the order and him confirming something else, someone else took the order. Ok that was fine, then I asked for salt and ketchup at the last window. They put pepper and napkins in the bag so this made it so I had to make 3 trips in the drive through. It was a very frustrating experience. And why was the lobby even closed? This was at 6:30pm. I thought it was just rude I was offered nothing and got nothing for my time or aggravation.

They were open, but the drive through was closed an hour early simply because they did not want customers. I called to check and the employee said “whoops” and offered to reopen it if I really needed something. It felt so unprofessional and honestly pretty shocking. When I worked in food service this kind of thing would have gotten me fired.