McDonald's

Purchased a quarter pounder today 11/14/25 Burger was not cooked. I called McDonald’s back to let them know that it was uncooked management seemed like they didn’t care and all they said was again. They wanted to give me another burger. I told him no not after that one and asked for chicken nuggets and the Lady manager seemed mad. I texted the owner with no reply not healthy when staff know that burgers are going out like this

I came through the drive thru with 2 mobile app orders. When placing one order the app wouldn't allow me to add cookies to the cart. When coming though the drive thru Melissa helped us I explained I couldn't add cookies. She assisted with getting them added as a 3rd order. We had to park and wait for the cookies. Melissa brought out the cookies explained we are only allowed 2 mobile app orders thru drive thru. The cookies made it a 3rd order. She herself tried to go to the app and order cookies amd was unsuccessful. Melissa was reprimanded for creating the 3rd order. Melissa displayed great customer service by putting the customer first even with breaking the rules and being reprimanded. Thank you Melissa I give you 5 stars!

Last night my girlfriend and I went to this McDonald’s around 6:30 PM. When we arrived, there were no cars in the drive-thru and only a small family of three ordering inside. My girlfriend ordered a McChicken and an ice cream cone. While waiting, the employees seemed more focused on chatting in the back, messing around with food, or preparing food for themselves than actually fulfilling orders. The ice cream had to be remade three times because the employee couldn’t keep it in the cone, and it took 10 minutes to get just those two items. I had a separate order of a McChicken, small fries, a large Mocha Frappe, and an M&M McFlurry. We waited 25 minutes for my order while employees joked and laughed in the back, talking about everything from how it was sad that the ice cream machine was alo

Took our daughter here for lunch since it was raining around the time and it has an indoor play house. It was also empty at the time. Food tasted old like always which is unfortunate ,but we went for our daughter to play. Tables in the play house were all dirty. Not a clean one at all. Trash everywhere. The floor has food stuck in them looks like for a long time. Looked like no one had cleaned it in a few days to be honest. Who knows the last time it was mopped.

Well it's official. I thought it might just be how McDonalds is with DoorDash issues but nope. They NEVER put sauce in the orders. I ordered 40 chicken nuggets the other night and DD makes you select each sauce individually. I didn't get one of 6 sauces. This happens every single time. This is not DoorDash's fault. Then today I ordered breakfast. I figured, "well it's a different shift and I don't need sauce"... of coarse, no hashbrown that comes with the meal.