McDonald's

Pembroke Pines, FL · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Pembroke Pines
#327
of 447 restaurants
City Percentile
22%
rating percentile
Address
McDonald's, 18489 Pines Blvd, Pembroke Pines, FL 33029
Phone
(954) 430-5330
Website
www.mcdonalds.com/us/en-us/location/FL/PEMBROKE-PINES/18489-PINES-BLVD/13692.html?cid=RF:YXT:GMB::Clicks
Status
Closes soon · 11 PM · Opens 6 AM Sat

McDonald's is a restaurant located in Pembroke Pines, FL. It is one of 447 restaurants listed in Pembroke Pines. Its 3.4-star rating is slightly below the Pembroke Pines city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Friday6 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 political Fact · Jan 2026

Damaris, who I was told was the supervisor need to be removed from this store!! I have lived in Chapel Trail for 21 years and have NEVER been made to feel as she made me feel after ordering from thus store today. I ordered 1 big breakfast, 4 hotcakes with sausage and eggs. I asked for two syrups each (10 total as I had 5 meals). Was that a special request??? She found it important to tell me that she was doing ME a favor with giving me 2 syrups per meal....then was upset that I was upset about it. McDonalds has been around for 100 years. I spent over $43 for this order and I can't request two syrups per meal?? Then had to be addressed as if an exception was made. Get a grip and hire people with some service skills..I will be writing to corporate!!

★☆☆☆☆ 1.0 Jennifer Mejia · Oct 2024

This is by far the worst location I have even been to. The drive thru is horrible. They are extremely slow, then try to rush you out without giving you all of your food. Every time I order an ice cream cone for my daughter (along with other food), they don't give it to me. I have to tell them I am missing the cone. Also, they NEVER put the sauce in the bag. What is the point of having the sauce on the receipt if they just ignore it? Lazy and completely incompetent. Also, the sandwiches are made extremely sloppy.

★☆☆☆☆ 1.0 Hideo Kenji · Feb 2026

This would be one of the best locations to try an AI and Robotics test on. The workers here are so clueless and have no management when it comes was there ordering food at the time. (I think the AI test would fail anyway)

★☆☆☆☆ 1.0 DomingoF · Oct 2020

Service is hit or miss. Today at break took them 20min for an order of burger, 10 nuggets and a drink. Even someone order after me got their order before me. Only 3 customers inside and none in the drive-thru. Disorganization. Ordered before another customer, similar orders burger and drinks, and he got serve first. My ordered was place first online and his was through the walk-in. Photo shows my order 1644 and his. On the other pictures shows his order been served first before mine. Also careful, not the first time. But burgers are close to raw.

★☆☆☆☆ 1.0 attiume yami · Dec 2025

I ordered a smoothie not frosty. yes a smoothie has ice in it but the whole point of a smoothie is to be able to drink it through a straw. And lets not forget absolutly 0 flavor, barley even the faintest hint of strawberry flavoring. As if this wasen't bad enough I also ordered a 20 piece chicken nuggets and a large small fries. i ask for barbcue sauce and when I ask if I can have another 2 (its a big combo and its going to be shared with other people) employee has the audacity to snarl at me. yeah stay away from this location. The other comments are not lying.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

Top Restaurants in Pembroke Pines

NameRatingReviews
Kings Le Gourmet★★★★★ 5.020 reviews
Notary Apostilles★★★★★ 5.020 reviews
Atipic Mix★★★★★ 5.020 reviews
The Closing Signing Service★★★★★ 5.020 reviews
Melt N Dip★★★★★ 5.020 reviews
Havana 1957 Cuban Cuisine Pembroke Pines★★★★★ 4.920 reviews
Boneyard Pizza Co★★★★★ 4.920 reviews
Josefina´s Coffee House★★★★★ 4.920 reviews
365 Thai & Sushi★★★★★ 4.920 reviews
100 Montaditos Pembroke Pines★★★★★ 4.920 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.