McDonald's

I recently placed a mobile order, one item being a burger with no bun. When I went through the drive-through and received my order, I asked the employee at the window, “Is there silverware in the bag?” Her response was, “I don’t know, look,” followed by an eye roll. I understand that everyone can have a bad day, but when you are at work, personal issues should not be taken out on customers. Treating the people who ultimately pay your paycheck with disrespect is unacceptable. It is also reasonable to expect that utensils would be included with a burger that does not come with a bun—this is not a difficult detail to understand. To the employee who was rude: you may need some coaching on basic courtesy and respect, or perhaps you should be assigned to a position that does not require direct

Go here all the time for my girls but they never get my order right when I order. Also, the kids have ZERO customer service skills. Like won't even speak when handing you food out the window.

McCafe concept location. Quick, clean, simple. Very mobile friendly. In location mobile kiosk makes things streamlined. Cafe style seating both indoor & outdoor. Full McDonalds menu. Staff and fast and friendly. Restaurant is clean.

I went by McDonald's in Pelham last Friday at 10:30 pm after work. I went through drive thru and saw a few tables of teenagers all smiling, an employee was bringing food to the table with a big smile. It looked like a commercial lol. Line went fast, employees were friendly and food was HOT! Today I went to get a mcgriddle and the bags got messed up and I got the wrong order. I went back and they knew that there was a screw up they apologized and quickly remade my order. I couldn't be happier with the service.

i SPECIFICALLY TOLD THEM i want my burger plain bc of allergies. and they did NOT do that.. they also have no service so the mcdonalds app barely ever works. quite disturbing how little care is put into their customers well-being. i get its a fast food place but c’mon…