McDonald's
Ozark, AL · Fast food restaurant
- Address
- McDonald's, 1001 US-231, Ozark, AL 36360
- Phone
- (334) 774-4996
- Website
- www.mcdonalds.com/us/en-us/location/AL/OZARK/1001-US-HWY-231/4172.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 11 PM
McDonald's is a restaurant located in Ozark, AL. It is one of 44 restaurants listed in Ozark. Its 3.6-star rating is slightly below the Ozark city average of 4.0 stars. It ranks #17 of 44 restaurants in Ozark. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
Customer Reviews
Worse experience ever, drive thru is just ridiculous wait time was about 20 minutes. So We went inside…At sight just walking through the doors…tables was filthy, restrooms was nasty. The attitude from the employees was just unacceptable. Plus after getting a glance of the prep table with them not wearing gloves. That was a big NO for me. And when we saw a lady come from the restroom and go straight to bagging food without washing her hands… and yes I know for a fact because she came straight from the restroom past the sink area, I held the door open for her and walked straight to the front desk…And she went straight to bagging!!! Nope I’m good.
Once found bones in my nuggets 2 days in a row. Service is slow most employees are nice and helpful. Food is not bad but can be messed up sometimes they updated their drink machine and if you get a drink with no ice about a quarter to half of the drink is missing.
Wish I could give it ZERO stars. I was there last night in the drive thru for a pick up order for an HOUR!! There were multiple ladies inside yelling and acting like they hated their jobs. Saying “I don’t care the drive thru can wait” while only 3 people sat inside to eat and the drive thru was packed. Mind you when we were finally served they said their frappe machine was down, while I watched them hand the car behind us a frappe. Didn’t give my son a toy, and asked me if that’s alright. I said yeah, but what if it wasn’t? And also thy missed my entire 10 piece nugget so all I ate were fries. This location sucks, I would highly never recommend coming here or even just stopping by here for a quick bite. Terrible customer service. All staff needs fired and new staff needs to be hired. Ridic
This was very disappointing I was craving the chicken sandwich like long day need this fast food look at how sloppy the food was put in the box and the burnt bread and chicken patty
Sat in the drive thru while the car in front of me (an employee I only know bc I heard the entire conversation) sat there talking for 5-10 minutes and all they ordered was drinks. Then when I did pull up I sat at the window waiting for another 5-10 minutes before someone finally came to the window and didn't even know what I ordered. The fries were hard and the bread on the burger was hard. I could see people goofing off in the lobby from the screen in the drive thru. I've never had this issue going during the day 🤦♀️
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.