McDonald's

Norwalk, IA · Fast food restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Norwalk
#14
of 30 restaurants
City Percentile
14%
rating percentile
Address
McDonald's, 2901 Sunset Dr, Norwalk, IA 50211
Phone
(515) 256-2692
Website
www.mcdonalds.com/us/en-us/location/IA/NORWALK/2901-SUNSET/28111.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Norwalk, IA. It is one of 30 restaurants listed in Norwalk. Its 3.2-star rating is slightly below the Norwalk city average of 4.2 stars. It ranks #14 of 30 restaurants in Norwalk. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–

Customer Reviews

★☆☆☆☆ 1.0 JapWorx · Jan 2026

Had an extremely unprofessional experience at this location with the manager and staff, she threatened to Physically force us out the building and told one of my colleagues to “slap your friends”. The young lady refused to give us our receipt nor her name. I have never felt so embarrassed in a public establishment. They got our orders completely wrong and didn’t give us our drinks.

★☆☆☆☆ 1.0 David Russell · Feb 2026

Just took it out of bag and was disappointed. How is this large fries. It was barely filled to the bottom curve.

★☆☆☆☆ 1.0 Will Valline · Jan 2026

the manager forced us to leave after waiting 20 minutes for our order screaming and making a scene while gathering her co workers to intimidate us into leaving. she messed up our entire order and genuinely don’t know what she gave me this is not what i ordered. as well as when i returned into the store for a receipt or a name to make a complaint i was forced out and threatened by the manager and told that either the cops or her are going to make me leave. extremely unprofessional and ridiculous.

★★☆☆☆ 2.0 Landon Cardon · Jul 2024

No complaints about the food, it's why I'm here. But I've come here 3 days in a row, the tables aren't cleaned even when the place is empty, the floors are sticky, they've forgotten something with my order each time they bring it out, they can't seem to figure out that the table number refers to the table that I'm sitting at, and when you do get your food you can see that they are great at making a simple job look difficult. Overall I think that if they spent as much time and energy keeping the place clean, preparing food, and satisfying customers as they do making loud and obnoxious outbursts like it's just a day out with friends, they'd avoid most of these issues. Love McD's, but this is one of the worst crews I've seen/heard.

★☆☆☆☆ 1.0 Nickie M · Oct 2025

Fish sandwich had obviously been sitting out for awhile and yet still served. So hard and dry it was inedible. Looks like there have been complaints about this 3 months ago and still having issues.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.