McDonald's

We went to this McDonald's location a week ago. When I ordered the food at the kiosk the terminal to pay was busted (picture 1). They got half of our order wrong. My kid's Happy Meal has chicken nuggets instead of the hamburger and my double cheese burger was a single cheeseburger. While waiting I noticed that there was one of the machines directly dripping in the floor. I guess that is melted ice cream. I reported these kind of issues to McDonald's directly but they have done nothing.

Staff is horrible. No one would wait on the front counter and the employees were swearing at each other. I will never go to this McDonald’s again. And neither will the other guests that got tired of waiting. Manager didn’t seem to care as she swore at one customer that was upset about the service. Can’t wait for Culver’s to run them to the ground.

** Updated ** They are bumping tickets and parking cars with lead times as long as 22+ minutes. ** End Update ** This place at night often looks like this, you can tell how things are going to be based on how it looks when you enter. The morning staff has it way more appropriate. They clear off the screen without having bagged the food. They are not even trying. These employees on this shift and this day must originally be from the McDonald's by Coralridge and if so that was a huge mistake. The food should have been done at 7:37, instead they took an additional 5 minutes. Then acted all high and mighty when they finally did back the items, wanted me to verify the number. Which had the food not been sitting there for over 7 minutes I wouldn't had a problem. You can't fix who's over in ch

Gave them 15 minute heads up with a mobile order only to sit in the driveway for 15 more minutes. 30 MINUTES wait for “fast” food. No cars were in front of me prior to pulling in, employees just standing around inside the window. Huge line formed

Edit: came back again. ordered inside for 2 happy meals from kiosk. Took 27 minutes to get them. Staff was rude and ignored. Shrinkflation at its finest.