McDonald's
New Albany, MS · Fast food restaurant
- Address
- McDonald's, 199 Hwy 30 W, New Albany, MS 38652
- Phone
- (662) 534-2200
- Website
- www.mcdonalds.com/us/en-us/location/MS/NEW-ALBANY/199-HWY-30-W/27545.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 12 AM
McDonald's is a restaurant located in New Albany, MS. It is one of 48 restaurants listed in New Albany. Its 3.0-star rating is slightly below the New Albany city average of 4.3 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | Closed |
| Sunday | 5 AM–1 AM |
| Monday | 5 AM–1 AM |
| Tuesday | 5 AM–1 AM |
| Wednesday | 5 AM– |
| Thursday | Closed |
| Friday | Closed |
Customer Reviews
My husband and I frequently come to this location and it's always something. Rude staff. Food missing and lack of service. People literally so rude to the customer, refusing to take orders on both lanes and It's a huge problem and it's known to be a horrible location. As a former employee know how simple it is to just do your job... correct 💯 it's not hard. It's just fast paced. If your staff don't like people they shouldn't work with customers ijs
This is the worst McDs in the area and in contention for one of the worst McDs I've ever been to. Breakfast is sometimes okay. Lunch and dinner? Forget it. Food is always poorly cooked - floppy fries, half cooked chicken nuggets, etc. They are always missing items on the menu - I haven't seen sprite on the menu in months. Orders are usually wrong - missing an item or made wrong. And don't get me started on the customer service. Most of the employees have horrible attitudes and if something is wrong with your order? Forget it. They don't want to deal. Sad because this used to be a semi-decent McDs.
Overall this is a very good McDonald's and usually they get my order correct. However I'm dropping the service rating to a three-star because I ordered two hash browns and they only put one in the bag. However I did not notice it until I got to where I was going. Oh well
No service whatsoever! There is no one to speak to. This experiment in no out front employees has failed. No paper in machine. No one to tell. Employees hid in back. The meat patty is so small now that I don't know how it stays together! Not going to Mc Donald anymore!
5:55 AM and they’re open “24/7”. Ordered online and the app clearly stated it won’t let me cancel my order for refund. Doors locked, nobody working the drive thru. Can’t even get my money back. The lady sitting at the window on her phone wouldn’t even acknowledge me all she did was shake her head no and got up and walked off. WORTHLESS AND LAZY workers. I’ll never be back. If you offer online and you’re not going to work then change your hours so the app won’t let us order and WASTE our hard earned money.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.