McDonald's
Neenah, WI · Fast food restaurant
- Address
- McDonald's, 705 S Green Bay Rd, Neenah, WI 54956
- Phone
- (920) 720-9488
- Website
- www.mcdonalds.com/us/en-us/location/wi/neenah/705-green-bay-rd/19498.html
- Status
- Open · Closes 11 PM
McDonald's is a restaurant located in Neenah, WI. It is one of 67 restaurants listed in Neenah. Its 3.5-star rating is slightly below the Neenah city average of 4.1 stars. There are 10 photos associated with this location.
Hours
| Saturday | 6 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
Customer Reviews
Went here for lunch with husband. We didnt go through the drive thru because we wanted service. Stood at the front counter for 10 min and then a woman told me she had to order from a computer. Are you kidding me!? Went across the street to Hardee's, there was a man at the counter waiting to take my order. Little things and human connection.
So it's not a lot that I can complain about with this McDonald's because the children who serve you are really sweet and they try they best to give you good customer service and the food is usually hot but my only complaint would be is that this is closest McDonald's to my house and I have two younger children and for some reason this McDonald's will only give happy meals with books my kids do not only want to read they want to play and I do not understand why they never have toys. Like get real that's the only real reason we are spending money on the Happy meals is so our kids can get the toys or for those who collect the toys. Please fix this it's getting ridiculous.
Are you waited a long time to get my smoothie this morning which I always love. I was given my smoothie but I was unable to drink it.. I went and to sell somebody and while I was telling the person behind the counter she turned away and walked away while I was speaking and once even listen to me. When I try to leave a review with the receipt I am kicked out and not allowed to leave a review until I leave a positive one. You should be able to take the bad reviews along with the good ones.
What an absolutely disgusting display of customer service! Not only was the manager rude to my mother who was calling to get information in regards to why her daughter and granddaughter who both have disabilities were just mistreated today but he was absolutely disgusting with the way he responded to her. Is that really how you treat your customers or parents that are trying to advocate for their adult children and grandchildren that have disabilities? Yes you may not believe it but some parents still Advocate and do everything for their own kids that may be adults but have certain disabilities. You should do better sir. To me what's worse of it is that my mom made you aware of the situation and then you continue to be disgusting in the way you treated her instead of acknowledging the situ
I can’t tell you how many times they forget to add my $3 bacon to my Big Mac. It’s actually sad. I recommend not adding anything to your food, they will just steal your money.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.