McDonald's

Mont Belvieu, TX · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Mont Belvieu
#38
of 53 restaurants
City Percentile
8%
rating percentile
Address
McDonald's, 3535 Briarwood Bnd, Mont Belvieu, TX 77523
Phone
(346) 299-8775
Website
www.mcdonalds.com/us/en-us/location/TX/Mont-Belvieu/3535-Briarwood-Bend/38949.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Mont Belvieu, TX. It is one of 53 restaurants listed in Mont Belvieu. Its 3.4-star rating is slightly below the Mont Belvieu city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed

Customer Reviews

★★☆☆☆ 2.0 John Lancon · Oct 2025

He foods decent, but for a place that’s always crowded the service is kinda lacking, I guess the owners are really cheep too, because you have to wait upwards of 5-10 minutes to even ask for napkins or salt/pepper, The menu is broke, there’s not ketchup, you have to interrupt people to ask for your cup, since they don’t have “in person ordering” only by machine. The place gives off *Krusty Krab* vibes and don’t give me that *no one wants to work bs either*. For a meal that’s costs $11 I expect more

★☆☆☆☆ 1.0 Chase Odom · Dec 2025

This is the second night in a row that I've effectively been rejected from this McDonald's trive thru. Yesterday I was told that they were short-staffed and it would be around 30 minutes to get anything I order. Fine, people call in and stuff happens. Today, I pulled up with 2 cars currently waiting after ordering. I waited 2 minutes at the drive-thru speaker without being addressed. After I yelled "hello", I was met with a woman saying that they had just received 6 door dash orders and it would be 30 minutes for anything I order. I just wanted a spicy McChicken. I don't plan on coming back here, I'll just drive down to the McDonald's on 146. They've been good for years

★☆☆☆☆ 1.0 MaDonna Halstead · Dec 2025

Horribly trained staff all around. They do not know how to work efficiently. They continuously just park people and then wait until they have multiple orders to take out before taking any out. Half the time the food is cold. All they care about doing is the DoorDash type orders. It’s proven anytime you go in. They get those out the door constantly meanwhile you’re either inside waiting or outside parked & waiting for your order that was placed before the doordash orders even show up. I’ve witnessed them multiple times stacking in person customer orders up & working on the doordash orders. I honestly hate going to this horribly ran location.

★★☆☆☆ 2.0 Ben Kautz · Oct 2025

Placed an order for dine in. Entered the table number and it told me to sit down and wait for my food. No receipt. They never served me. They just left the order at the front counter after shouting some order number but not the table number I entered. If you aren’t going to do dine in service then don’t make it an option. No one even bothered to look for me. I couldn’t see the counter from my seat to even know it was there. I was expecting it to be brought to me like it said and like other McDonald’s do.

★☆☆☆☆ 1.0 Calvin “Whuppa” Nichols · Feb 2026

Tonight at 7:20pm, I waited 10 minutes at the menu screen without anyone taking my order, while the other drive-through lane was operating smoothly. I drove to the first window to try placing my order. A person who seemed to be the manager (female) and a man with long blue-green braids glanced at me, then looked away and laughed. A young woman with a headset stood at the register, looking frustrated. Despite saying "hello" multiple times, I was ignored and eventually drove off. This was extremely poor customer service. I saw other vehicles leaving too. I doubt I’ll hear anything other than the usual "call us to resolve this" response. I won’t spend another dollar at this McDonald’s and will advise others to avoid it as well.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.