McDonald's

I came through there at almost 6:00 in the morning I asked for two strawberry cream pies something so simple Unfortunately they tell me that none are made and it will be 12 minutes whatever happened to fast food I mean actual fast food where you go through there and you get your food immediately. People that have to work that cannot sit and wait on their food to get made that's why it is called fast food with the drive-thru

I honestly don’t know how the McDonald’s at 1069 N Court in Medina, OH is still operating the way it does, because the level of service here is some of the worst I’ve experienced at any fast-food restaurant. And I’m not saying that lightly. Every visit feels like a test of patience, and this location fails every single time. The employees inside seem completely uninterested in helping customers who actually walk through the doors. It’s like the moment you step into the lobby, you’ve entered a forgotten zone. There’s no urgency, no acknowledgment, and hardly any effort to provide basic service. You can stand there waiting, watching staff members glance past you as if you’re not even there. What really adds to the irritation is how absolutely obsessed this location seems to be with the dri

Just left this McDonald’s and it was hands-down one of the worst fast-food experiences I’ve ever had. We ate inside, and it took 35 minutes to get our food. When it finally came out, several items were missing, and what we did receive was cold, sloppy, and clearly rushed. We weren’t the only ones dealing with this — multiple families around us were having the exact same problems. Instead of trying to fix anything, the staff was rude, unhelpful, and dismissive. The manager was especially unprofessional. When people asked about their orders, she actually told everyone that “Burger King is open down the street if you’re not happy.” Absolutely unbelievable behavior from someone supposed to be running the place. There were also no employees wearing gloves in the kitchen working with the food.

Ordered breakfast through the mobile app before ending time period and chose drive thru to pick up my order. I provided my code to the employee through the speaker and was told that I was all set and then was told they cannot complete my order at the window because I am picking it up after the cut off time to serve breakfast. The mobile app granted that order and should have been fulfilled and made so it could be ready for pick up despite picking it up 5 minutes after the end time. Very disappointing and frustrating!

It was decently busy. I ordered at the kiosk and went and sat. Food was out quickly and HOT! Meeka was so amazing and friendly. She delivered our food and was smiling and talkative. Even my 1 year old who is afraid of all new people was laughing and happy in her presence! My son spilt a drink and the staff quickly got him a new one without me asking and cleaned the mess before I could even get back from the bathroom with paper towels. Meeka is definitely someone they’ll want to stick around tho, she’s amazing with customers.