McDonald's

I ordered food on the app to pickup drive thru. we went there I told them my order she told me my total and wants me to come to first window. I was waiting there for 10-12 minutes I can see her walking inside. She put her hands in her jacket pocket and walking. She checked me for 4-5 times and didn’t pay attention. When I went to second window I Told the girl about her behavior, She shut the window on my face. This is my first time going there. Very bad attitude and behavior. Never going back.

Ordered curbside pick up. Showed up a few minutes after and was watching the food tracker on my app. Eventually after a few more minutes, the tracker stopped and it gave me my receipt. I was confused since I haven’t received my order at my car.. so I waited few more minutes. Then after 20 minutes, I went inside and my drinks were in the carrier on the counter by the door, but my food was not there. I asked an employee for help and she gave me my food that was sitting in the warming station in the kitchen! I assume they forgot about my curbside order; and left it there. This was frustrating. They’re so unorganized here.

Back to back occasions where they forget my kids Happy Meal and not provide straws. The original owner is rolling in their grave from this type of service

Ordered a 2 cheeseburger meal through the drive thru, they charged me twice. When I pointed it out, they argued saying they only charged once. Showed her the double charge and she said they would refund the 2nd amount. Now a month later we are still fighting to get the charge reversed. Manager Ene has NO customer service skills, and even though we have the documentation and charge history, is now trying to tell us we were never there.

Im surprised this is rated a 3.3 I used to live at the motel 6 for like 5 years and I always went here. I rarely had a mistake on my order and they wouldn't give me a problem if I told em it was wrong. Like maybe 3 or 4 times the burgers were too dry. But it was super busy and I know when it gets hectic during dinner rush. This location always busy too and I still get mostly hot food. And wait times weren't that bad. Came here the other day since I was in the area again and it was the same great quality and freshness. 🫡