McDonald's

The only reason I gave them stars at all is because of Brittney. She’s always extremely helpful and super sweet. Other than that I cannot stand this location. I was there yesterday and saw a dead baby roach on the table I went in again this morning and saw the same dead baby roach on the table (meaning they didn’t clean any tables from yesterday to today). They closed their lobby because of flooding in their bathrooms and instead of having a clear unobstructed sign the manager was back there yelling about how she “couldn’t have people in there”. My food always takes 10-30 minutes to get to me and it’s almost always messed up. Like today I ordered the same breakfast sandwiches I get whenever I go in the morning and instead of a round egg they put a folded egg on it. I order what I order b

Particularly when I go through the drive through, my order is almost ALWAYS missing something. I know fast food restaurants typically struggle for staffing, it this one is particularly bad. It would be nice if they bothered with the local high school calendar cause you KNOW every other Friday night you have a crowd from football games but they insist on removing the fast out of fast food those nights. For me, it's an indication of mediocre leadership or ownership.

The whole experience was very poor. I received the wrong order totally. They didn’t get any of my food order right. $38 for garbage. This Mcdonalds is not up to standard with food, customer service and they refuse to answer the telephone to speak with customer after they take your money and not give you your correct food. A (F) in all categories. Don’t use this location you will be disappointed for sure. They discourage you from using the lobby to place your order.

I ordered fries with no salt. I had to send them back once. Then I had to send them back a second time because they were loaded with salt. Not everybody just want hot fries for medical reasons some people cannot have salt. I gave him 4 ⭐ because the manager was so awesome at understanding. The atmosphere was absolutely stunning, I loved the new look!

Slow service, prices are too high considering the fact that my burger is missing about 30% of one of the patties won't be going back here. Mind you this was after a near 30 minute wait in the line I should have checked it but the one time I don't and this is the Burger I get stuck with. I have not returned to this location for several months, after building up some points at other locations I was hungry and did not have a lot of time and as my points for about to expire I was forced to use this location again. Since this location seems to be built in a dead zone and considering the fact I use their mobile app, the meal and charge was duplicated. Since then I've been forced to run around in circles with the manager telling me that she could not refund me and I had to go through the app, bu