McDonald's

In the last 6 months they have NEVER gotten my order correct. Multiple times to the point where I check my food, take it in to get it corrected, and it STILL comes out wrong. It's not a hard order. Just extra ketchup and extra onion. Yet they either just completely mess it up even though it's rang in correctly, or just straight up give me someone else's burger. Multiple times in the SAME DAY I've had to go in to get it fixed. Today I went in TWICE. The first time I explained it was wrong and asked for a NEW one because it was also already cold as hell. They literally put the stuff on there and handed me the exact same burger, but still missing stuff. I called and the. Went back for a new one, and not only did I have to double check in the lobby, but they told my that I should just make s

When we came inside this McDonald’s , there was no one at the front taking orders. The place was trashy and there was food everywhere on the floor. Service was horrible, they took long making our food. Everywhere I looked there was fries, nugget boxes, napkins and ketchup on the floor. When I went to the bathroom there was no paper to dry my hands with. Never coming back.

Drove up and paid for one medium fry and one mcdouble, paid and had to wait almost 8 minutes with hardly anyone behind or in front of me, and then they end up giving me a small fry and the mcdouble has no cheese in it. like is it that hard to get a burger you make 45 times right? and how do you mess up a medium and a small…

If you're looking good food at decent price? Then this Place isn't for you. EVERY single time I order here, whether is doordash or in house, they always seem to miss or mess up your order. I had ordered a whole meal for myself and my partner, they missed the fries all together and gave me a completely different burger. Mess up once or twice and I'll understand, but mess up EVERY single time? I recommend not eating here! When my partner went in she spoke to a woman who was extremely rude to her, giving her attitude, and just overall being unprofessional. As a former customer, I recommend you driving to downtown Waco for a WAY better service! Bellmead McDonalds, you need to do better.

Hands down the worst McDonald’s I’ve ever been too. I waited in this line for over 30 minutes, on top of having four cars taken ahead of me from the first lane, all who came in behind me. I’ve NEVER experienced a wait like this at McDonald’s in my life except for at this location. Not the first instance, but I will make sure I don’t come back again. Who ever runs this place, do better.