McDonald's

If I could give zero stars I would. From when I arrived at the restaurant in the drive-through, ordered two meals, and left I was there for a total of 35 minutes. It was not busy. There was only a few cars in the parking lot and about 5 to 6 in the drive-through. When I got to the pick up window, they asked me to pull forward to wait for my food and everyone else behind me got theirs right away. After waiting for 20 minutes I started to call the restaurant phone number to ask when my food would be coming out since I have babies in the car and could not take them out myself It was finally brought out. When I checked my food before driving off, my fries were ice cold and soggy from sitting in the bag, and my sandwiches were made wrong. When I got back in line, I asked for a manager at the fi

I ordered my food online for drive thru pickup at 2:30 am which is 30 mins before they close and as I drove to the drive thru speaker no one answered so I pulled to the pickup window and seen a black lady with long dreads and as I try to get her attention even though we made eye contact yet still ignored me and continued on prepping to close.This is my first interaction with the staff and I am unsatisfied with the service and staff and felt disrespected.I hope this issue is being acknowledged and taken seriously to ensure customers are served appropriately!

Came in for a DoorDash pickup today and the experience was… rough 😕. The older lady with glasses never greeted me, didn’t say “I’ll be right with you,” nothing — just kind of looked at me and then hit me with a flat “what can I get for you” 😐. I showed the order on my phone, no acknowledgment. When she handed me the bag, I said thank you and she literally said nothing back 😞. Felt super ignored and honestly, that’s not the customer service people deserve 🙁🙁. Hoping they improve the friendliness here — even a simple hello goes a long way 🙃. ***** ***Thanks for responding — I just want to clear something up. I wasn’t talking about any issue with DoorDash as a service. I’m the DoorDasher who came into your store in person. My review was about how I was treated directly by your employee —

Was in the drive thru for 30 and no one took my order. 4 cars in the second lane had passed me, I said hello multiple times at the speaker, and nothing. I’m not just gonna sit there, so I pull up thinking I can just tell them at the first window, and no one’s there. I felt bad for having to tell them so soon at the second window, but I didn’t really have a choice. So I tell the woman and explain why I just pulled up. She immediately had a horrible attitude, and was saying how she can’t take orders at the window, slammed the window in my face multiple times. I was super nice the entire time as well, offering to pull up or pull to the side. And how I understand the stress, as I also work in fast food. Than I just asked for a manager, and she said “we’re both busy” extremely rude. I get the s

No ice cream during shamrock shake time( so went to DQ), water down coke , old fry’s and nuggets not crispy. This is the second bad experience at this location and will be me last. They on star for on time service. Do better.