McDonald's

Kingston, MA · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Kingston
#34
of 48 restaurants
City Percentile
21%
rating percentile
Address
McDonald's, 178 Summer St, Kingston, MA 02364
Phone
(781) 585-9234
Website
www.mcdonalds.com/us/en-us/location/MA/KINGSTON/178-SUMMER-ST/7503.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 1 AM

McDonald's is a restaurant located in Kingston, MA. It is one of 48 restaurants listed in Kingston. Its 3.4-star rating is slightly below the Kingston city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–1 AM

Customer Reviews

★☆☆☆☆ 1.0 Ihar Babitski · Nov 2025

Just a heads-up for anyone coming to this location: this isn’t the first time I’ve gotten food that looks like this. I don’t expect perfect presentation from McDonald’s, but I do expect something that’s at least put together and edible.

★☆☆☆☆ 1.0 Jen CP · Aug 2025

Okay, so, I try to not eat here anymore because the food has honestly sucked lately. I got a sandwich and a medium fry (yes, for my dogs). So where the hell are the rest are the super hard, cold fries? So sick of being ripped off in this economy, and I suppose I should have know better.

★☆☆☆☆ 1.0 Bay State Surplus · Jan 2026

I am SHOCKED that the black guy who works the window hasn't been fired in well over a year. It genuinely does not matter what you order at the microphone, because he WILL make you repeat your entire order when you reach the window, and only then will they start making your food (which will still be wrong). He will give you an attitude as if its YOUR fault that he couldn't perform the literal only task he has to perform. When you get to the second window youre met with somebody who speaks perfect english, Why not put them on the Mic?!?! This isn't just one experience, this is what happens every single time I go there which is probably about a dozen times a year.

★★★☆☆ 3.0 Tracy H · Dec 2025

I normally go to this McDonald's because the food is always fresh and employees are great. Except for yesterday, Dec 20th. Only 1 employee was speaking English. The person who took care of the indoor register was rude. They weren't busy at the time and we waited almost 5 minutes, and most the food wasn't fresh. They screwed up a very easy order and when I brought the item back to the front the people in the grill started yelling in another language. And as my husband and myself sat in the dining area there was an employee who was either waiting to punch in or waiting for his ride watching videos on his phone where every other word was the F word, amongst other swears. Very unacceptable behavior.

★☆☆☆☆ 1.0 oktay adıyeke · Jul 2025

I know McDonald’s won’t care, but I still want people to see this. I’ve experienced the same issue at this branch before. They just put bread in the box. I don’t understand how you keep employing people like this.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.