McDonald's

Kenner, LA · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Kenner
#79
of 168 restaurants
City Percentile
25%
rating percentile
Address
McDonald's, 1309 W Esplanade Ave, Kenner, LA 70065
Phone
(504) 465-0645
Website
www.mcdonalds.com/us/en-us/location/LA/KENNER/1309-W-ESPLANADE-AVE/7968.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 6 AM

McDonald's is a restaurant located in Kenner, LA. It is one of 168 restaurants listed in Kenner. Its 3.5-star rating is slightly below the Kenner city average of 4.1 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday6 AM–11 PM
Sunday6 AM–11 PM
Monday6 AM–11 PM
Tuesday6 AM–11 PM
Wednesday6 AM–11 PM
Thursday6 AM–11 PM
Friday6 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 soullychris · Oct 2025

Complete TRASH had us waiting 50 minutes just go get our order wrong!!! And asked to get it done the right way and they had a attitude that they messed up😂

★★★☆☆ 3.0 Darren Monie · Jun 2025

Every weekday morning I go to McDonalds in either Kenner or Metairie to get three or four large coffees at a time via the drive thru. There is a repeated problem at all locations with the employees not filling the cups up to the fill-line sometimes by as much as a 1/4 below. This is essentially a medium quantity of coffee in a large cup. I have complained to the employees filling the orders as well management at various locations but the problem continues. I have attempted to call the customer service telephone numbers posted at the drive up windows which seem to always go to voicemail and never yield a call back. On one occasion an employee a Metairie location out right told me he was not going to fill up the cups which prompted me to ask for the manager. When I was explaining the

★☆☆☆☆ 1.0 Kevin D · Nov 2019

6-10-21 this is my second review on this location I had to edit my first one to plug in my second one. This morning at this location at approximately 630 the lady taking the orders at the drive-through window was so rude and disrespectful. I would not return to this location. This is the second time I had a problem at this location in the recent past. The lady in the drive-through does not know how to deal with customers.

★☆☆☆☆ 1.0 Brian Amador · Nov 2025

Welcome to Mcdonalds in Kenner where you get asked to wait one moment when youre the only person in the drive thru but are then skipped four times by other people, then get told “oh thats cool” with a snarky face, and get given bland fries without an apology from any of the staff you interact with. Rarely ever have an issue with this place but this is out of line.

★☆☆☆☆ 1.0 adeeb yousuf · Nov 2025

They take forever. Also get the order wrong. Last time they didn't give me one of my burgers. Fish sandwich is expensive too. Called customer service. They acted like they would du something but didn't.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

Top Restaurants in Kenner

NameRatingReviews
A lo cubano Cuban pizza★★★★★ 5.020 reviews
Guatelinda Bakery Louisiana★★★★★ 4.920 reviews
Cray Cray Seafood★★★★★ 4.920 reviews
Kaif cafe★★★★★ 4.920 reviews
The Sno Brew Krewe, Coffee & Snoballs★★★★★ 5.017 reviews
La Michoacána★★★★★ 4.820 reviews
Wingstop★★★★★ 4.820 reviews
Party Palace King Cakes★★★★★ 4.820 reviews
Blue Bird Latin Eatery★★★★★ 4.820 reviews
Flying Dolly's Kenner★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.