McDonald's

I used the App in the drive thru and was sent to the wait spot for my order. I asked them quickly for ketchup because they were bringing it to me and couldn't ask at the window. She said it would be in the bag. The first bag brought to my car was wrong so they had to ask every car until they found the right one. The second person comes to my car, also wrong. So they have to knock on every car until the find the right one. The third person finally had the right meal, but of course no ketchup, and no napkins for a meal to go. Sadly, I'm not surprised by the poor service.

McDonald’s in Harrison Ohio has went completely downhilll. Decaf coffee is always cold. They Have you pull to curbside every time because the drive thru people can’t get the orders out on time. When the order does come to you finally it is always wrong. Fed up… will try Arby’s and Wendy’s in the area from now on.

McDonald's is really making the interior of their locations devoid of any personality or charm. Really cramming corporate blandness down your throat. The death of restaurant individuality and atmosphere is growing worse. Despite that, quick service, very friendly staff, food was good and hot. Fresh. Nothing other than McDonald's feeling like a hollow shell of it's former self visually to complain about.

Stay off your phones and maybe you guys wouldn't screw up constantly that includes management. By far the worst McDonald's in the Cincinnati area. It's not rocket science it's fast food get it together for once. Your little email the store stuff. Is bs because it's been done before and you never followed up so save that response.

The person that took our order was very rude. I get it you’re busy, but there’s no reason to be disrespectful. My food was sloppy. The cheese wasn’t melted. I’m not the type of person to complain, but how I was treated in the drive-through was not right.