McDonald's

Grapevine, TX · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Grapevine
#116
of 259 restaurants
City Percentile
33%
rating percentile
Address
McDonald's, 5345 William D Tate Ave, Grapevine, TX 76051
Phone
(817) 421-9878
Website
www.mcdonalds.com/us/en-us/location/TX/GRAPEVINE/5345-WILLIAM-D-TATE/22629.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM

McDonald's is a restaurant located in Grapevine, TX. It is one of 259 restaurants listed in Grapevine. Its 3.6-star rating is slightly below the Grapevine city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM
Sunday5 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Dawn Allen · Jan 2026

I ordered a bacon quarter pounder with cheese with extra onions like mayonnaise no pickles. My burger did not have any cheese, no bacon on it. This is not the first time that my orders have been missing things. Either the employees don’t Care about making the orders correctly or they need to be retrained. My kids love going to this McDonald’s, but I will not be returning after this incident. I paid extra for something I did not get.

★☆☆☆☆ 1.0 Dawn Allen · Jan 2026

I ordered a bacon quarter pound meal. I requested extra onions, light mustard and light ketchup. When I arrived home and opened my box, my burger didn’t have any cheese, no bacon and no ketchup. I would taken it back but was too tired to drive back after a long days work. It seems as the employees either don’t care or do no understand the directions provided on the orders. Maybe the employees need to be trained on quality. I will not be returning.

★☆☆☆☆ 1.0 Alex D Hernandez · May 2025

Very poor service. The kiosk had an issue and it took 20 minutes for the employee to confirm my order. I had to say excuse me 4 times to get the attention running around. I know they are busy but ignoring someone is never good business. Felt like they were overwhelmed. It was dirty and there was a drink spilled on the floor. That's is unsafe. The manager was rude and unprofessional. This is trash. Its even worst at night. Dont go after 8pm. Service gets worst

★☆☆☆☆ 1.0 Alex Enoch · Jan 2026

Just did order pick up and manager Ismael extremely rude. They couldn't find our order so told us to pull to window. We get to window they hand us bag said thank you. We open up see its missing half our stuff. 4 sandwiches break platter and 2 drinks. We told them and that when attitude started. Keep going back and forth showing them order in app. Said they need receipt told them we order online no receipt said they can't except what we show on our phone. After 5 mins of attitude from Ismael and asking over and over he realizes they gave us wrong order. Yes they gave us someone else order. They realize our order was a counter pickup. Been sitting at counter whole time. Yes I acknowledge we disnt know it was counter pick up. We missed that but there was no need for all the attitude had they

★☆☆☆☆ 1.0 Nicole Willoughby · Dec 2025

The Hispanic lady that wants to close up before 11p is very rude. As a door dasher picking up food for a customer, I was told the had been picked up and she knows this due the name of the customer, but customer says their food had not been delivered. So I am prompted by door dash to order and pay. She would not let me do that saying there is no order. So I went around back through the line and ordered. She wouldn’t even take the phone to read the message from door dash.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.