McDonald's

Me and the wife ordered 13 cookies online. Got to the restaurant had to wait for them to cook the cookies. Then we open the box a the cookies were like someone just crumbled them up and thru them in the box. Very very disappointed. We took them back.

The worker who dealt with us was very nice and this is not a reflection on him. Almost every table was dirty. The only couple that were clean were directly in the sunlight. Then as im eating my cheeseburger I find a small part black part Grey hair in it. Noticed everyone had very long unkempt hair. No hairnets in sight. Who I assume is the manager was sitting at a clean table working on a laptop and had to of seen the state of the dining room. Also the drinks were flat. I tried 3 kinds. When I brought the hair to their attention their response was to offer me a pie... they were bragging about "being ready for 10 cars in the next hour" but they sure weren't ready for ten people dining in. Visit was 1/11/26 @2pm

This McDonald's on Franklin's N Main St is fantastic! The food is hot, fresh, and delicious each and every time. I have personally witnessed rude, aggressive customers give false complaints that I could prove as such, and yet, the employees remained calm, did not return the rudeness and aggression, and resolved the issues. The crew and management are very friendly to each other and to customers, and they communicate very effectively in the kitchen, even adding a little humor to ease the daily grind. Indeed, they seem to push through long, busy drive-thru lines with grace. I strongly recommend promotions, raises, and other forms of appreciation and congratulations to the crew and their management.

Nice lunch here recently while I was out running weekend errands. The restaurant was pretty clean, the food was prepared well and delivered hot to my table, and the staff was really nice. It was really a pleasant visit and much better than I was expecting - visits to other McDonald's over the past few years have been average at best. Will definitely return to this location when I get a hankering for a McDonald's meal in the future!

Door was locked at 9:30! They were advertised as open until 11:00. Terrible inconvenience!! Had to use drive through which we didn't want after being on the road for hours! Burger not made fresh to order. All around dissapointing. What has happened to McDonald's? Not the same at all.