McDonald's

I used to rave about this location, but it’s been awful here lately. Foods cold and you pay to get a large fry and theres barely any fries in it. Then they’re either soggy or dark brown (refried) and sooooo greasy. I’m mad that I wasted my money to pay for the larger size. Just sad because this location used to be the only one I visited. Not anymore.

Not sure who had such an issue that they slapped my double cheeseburger, no bun (that they took over 10 minutes to make, by the way) condiment side down in the container, but that was pretty frickin' rude.

The staff is always super polite and quick, even when things are crazy busy. Jacob, one of your team members, really stood out to me. They're all about making sure customers are happy.

We placed our order inside, but had to wait for almost half an hour just to get our food — and we were really hungry! The drive-thru line was backed up, and everyone looked confused about what was going on. On top of that, my iced coffee tasted like just water and milk — no coffee at all. When I mentioned it, they made me wait another 5 minutes because they had to brew fresh coffee. Maybe someone was just being lazy and didn’t do their job earlier. When I tried to explain it to the cashier, an older lady said she didn’t know what I was talking about. It really felt like no one was managing the situation properly. Definitely not the fast or quality service you expect from McDonald’s. Hope they improve their speed, training, and coordination soon.

Asked for a pup-cup, even offered to pay for it. Was told "we don't do pup cups" and refused to serve me despite saying "ice cream in a cup" instead. Isn't the works fault, it's the manager of the location caring about little things that don't play a factor in performance, only customer satisfaction. If you want a pup-cup and have a fur-baby in the car, your better off driving an extra 5 minutes out to the one in Georgetown or going to Dairy Queen.