McDonald's

This McDonald’s is very clean. Great atmosphere. And good customer service.

I come here 3 times a week during my commute at 11-12am. There are conveniently 2 intercoms to drive thru, but the line moves SO slow with very few customers? I don’t know if they are short staffed ALWAYS but the wait isn’t worth being late to work every night, have to find one maybe in Mt view, this one is near Home Depot, maybe I’ll try the one off University, this is one is detrimental to my commute from San Jose. I came back on way to night shift on 2/8/26 around 11:15pm, night before was packed, this time empty, pulled up (in a rush) just before someone not so much in a rush. There are 2 intercoms, I was ignored, while 2nd car was helped? I drove to window to order myself. I asked the big girl why was I ignored, she began YELLING (out of guilt) that’s she’s tired of telling me wh

Manger was terrible. I told the employee three times my order and still got it wrong. Called the manager over and started talking bad about me in Spanish. I understood everything they said I told the manger I don’t want the food for free I know I have to pay I just want my order correct. He just told me to get back I. Line after waiting 16 min

This McDonald's location LOCKS there restrooms. I didn't have the chance to ask why, I just went to the Starbucks across the street and ended up buying my food afterwards. Very weird. First McDonald's I've been to that locks there restrooms. Sun - 12/28 @ 830am

I pulled up to drive thru waiting waiting two cars came at the other drive thru she took their orders I said any body here she said can I take your order I said you let two car that wasn't here yet go thru now my order no that's poor customer service and she lied sad I'll go to the one on Bay road.