McDonald's

Since there was renovations this place has been 10/10. Always fresh food, always pleasant service. Thankful for them we go out of our way to go to this specific location. Surprised the reviews are low when it’s FAR better than the welcher location.

Years ago this place was horrible, now it's newer and twice as bad. On 12/03/25 around 6:00 p.m. I waited over an hour to just tell them I order and then I only received half of it. This place has been the worst and continues to be 20 years later unbelievable unbelievable. This is not sour grapes it's fact I'm not a kid on the playground I'm an adult leaving a serious review. You would do a lot better driving to another McDonald's cortlandt Town center anywhere and it would be faster. Best of luck if you go to this place! Two thumbs down

If you’re reading this and it’s Thanksgiving morning and you’re on the road and you wanna stop for breakfast just to let you know even though their hours posted says they’re open today. I waited at the drive-through for 15 minutes. The person in front of me also waited and they pulled off because nobody attended to us. There is nobody there they’re closed and there’s no signs outside saying otherwise so don’t waste your time and don’t go over there. Business operates like that where they don’t just put on Google that they’re closed and or just put up a sign on the drive-through and all the doors if you’re planning on being closed, just put a sign up so people don’t waste their time.

When paying cash, you get the added habit perhaps of knowing or caring exactly how much money you have on hand. It's a financial skill I'm afraid is getting lost along with the one of customer service. When returning change and you're missing appropriate denominations so as to provide all money due, which is better: short your customer or short you drawer $0.02? I've rarely had a shift where someone didn't leave change intentionally when dealing in cash. Maybe the problem here is not just customer service but also there aren't enough cash transactions for a short to be covered and pennies get taken out of paychecks based on who had the register? Anyhow, it was presumptuous and self centered and the rolling of eyes didn't help anyone.

My husband get for first time the app and we make our first curbside order . The experience on the app it’s really fast and easy to use and also the guest service was amazing with Leslie !!.