McDonald's

Wanted to give a shout out to the service we received on Christmas Day. There were only 2 - 3 people running the whole restaurant, and they were doing a great job in spite of the difficult circumstances. The restaurant was one of only 2 places open at the interstate exit (along with the Waffle House). I know most people were angry due to the long wait, but the staff was doing the absolute best they could. Plus, they were working on Christmas Day which we all know is difficult when you want to be with your family. Greeted us with a smile at window one and window two. Food was HOT and delicious. Fries were so fresh they burned our fingers. Everything was still warm when we got back to downtown Flora! Worth stopping by on your way on 55N or 55S!

I stopped here with the family on a road trip. We placed out order and when we got it they forgot our drinks. We had to wait at the counter and asked 3 times to get these drinks. When we finally sat down, we found our order was wrong. When we went to get it fixed we were treated like it was our fault. Mcdonalds used to be a staple of consistency, but now the only thing consistent is poor customer service and workers who take no pride in thier work.

Poor management! The cars piled up and eventually every customer left. I requested the manager. She said with much sass “We are closed.”. I asked “why?”. She abruptly responded “We have inspection.”. I kindly explained to her that the restaurant is advertised to close at 11:00 and how it would have been a nice gesture to place a sign briefly explaining their situation. It’s 9:45 and people are wasting their valuable time sitting at this drive thru. The workers weren’t busy preparing for inspection. They were busy being loud, smoking cigarettes, and making a mess out of the parking lot. I picked up all the trash they had thrown on the ground and threw it into the nearest waste receptacle. I got in my vehicle and will never be back. Lousy people!

Absolute worst McDonald’s I’ve ever been to. Sat in the drive thru for 15 minutes with 1 car in front of me. Neither of us were helped. I decided to go inside. Took 20 minutes to get me a 2 cheeseburger meal. There were a total of 3 customers inside. There were more employees in there than customers. Employees slowly walking around. They’re on their phones. No one at the register. They were standing around in clear view in the kitchen hanging out and laughing as paying customers waited to order and eat. Absolutely ridiculous. They forgot my sauce. No napkins. No straw, and shorted me a nugget. I worked at McDonald’s for years. My mother in law is a 30 year employee of the company. Nothing against McDonald’s employees but it’s no wonder these people flip burgers for a living.

I paid for an extra patty on my burger. I ordered through the app. They didn't hear me wrong, they're too lazy to read... And it's not like I said "no tomato" and got tomato. They literally stole from me. I know it's just a couple of bucks, but I paid for something and didn't get it. How you gonna demand higher wages and can't count to two?