McDonald’s

Over the past month since this new location is open I've only visited several times via the drive-thru. They did a very well received soft opening with the crowds are so large I chose not to go. Management is still working through some staffing and process issues. However, the staff of interacted with have been friendly. My family really enjoyed the holiday-themed socks we got recently with the Grinch meal! Chicken McNuggets rate highly anytime I get them!

Waited 15 mins in the drive thru, noticed we didn’t get any utensils, syrup, jelly, napkins, or butter that comes with the big breakfast with hot cakes…. Pull around front, go inside and get those things. Get home 3 out of 4 of the items I ordered were wrong not to mention they only gave me half of the big breakfast. I wish I could say this is the first, second or even third time this McDonald’s has been less than par. All this on top of this being the most expensive McDonald’s in the 4 corners. Pretty obvious this place has some SERIOUS management issues especially for being less than 6 months old.

Went to order at drive through they couldn’t get my order right after trying to for 10 minutes I go inside to order they still messed it up !!! While charging me for shit I didn’t get they don’t have a phone number to call and the manger has the worst customer service I’ve ever seen (Susan) unless she gave me a fake name she walked away from me while I was talking when she asked me what was going on this place is a joke 18$ for two breakfast sandwich’s that weren’t right and were missing all the meet

This place is anything but 24 hours. It’s closed most mornings between 3 and 6, the block off the drive-thrus and don’t even have the decency to turn off their sign lights. I’ve been there during daylight hours and they’ve yet to get an order correct our out in an acceptable time. For example, I ordered a chicken sandwich and two double cheese burgers then wait 20 minutes (nobody else waiting) for stone cold food and the wrong burgers. Consistently bad service, they don’t hold to the hours they have posted, my guess is bad management and little to no supervision. Drive to Aztec or Farmington, skip Bloomfield, if you want some Mickey D’s. This franchise is trash.

This was my second time going to this McDonald’s the first time I went. I was at the window waiting to get my food ordered while several other cars in the other line were able to get their food ordered and I was still waiting. I end up driving away. This is my second time. Got my food order but waited for over 15 to 20 minutes to the point of where I end up just leaving because it was taken so long mind you when I went into the drive-through there were no cars except for two or three in front of me. This is highly unacceptable and it shouldn’t take 20 to 30 minutes or God knows how long to make some food and get it out in a timely manner. I will not be coming back.