McDonald's

The McDonalds was super busy due to the adult Grinch Meals. We received our food late and the manager Bridgette recognized the delay. She promptly ensured we were satisfied with our food and checked up on us again. She is a model manager and her team was phenomenal under the pressure of busy times. Thank you for your superb customer service, we will be back!

I placed an order on line with ample of time for the order to be prepared correctly.... I ordered a double bacon quarter pounder meal and plain hamburger with cheese.... I received no bacon on quarter pounder and no cheese on burgers.... I tried multi times calling the location and phone is busy. My ticket number is 1962 if this helps.... Very disappointed...

Moved from Beeville, 7 years later and nothing has changed... still messing up orders and not adding all items ordered in the bag... What is REALLY going on??? I put my "basket of fries" into a large fry container and it didn't even fill it up. So not only did I not receive my complete order... but the portions weren't even accurate. This is "So beeville"

I ordered 3 decaf coffees with the mobile app at 11 am, I went to the drive thru have them my order number and that tell me it's invalid. I tell them my name and the order and nothing still. I was asked to refresh my app and still didn't work. I had to inside to the counter again was told my order didn't exist so I asked for a refund, showed them the email as proof of purchase and then a manager told me again they don't have an order for me. Finally someone found the ticket but the manager gave me attitude anyways telling me that they had to brew a fresh pot. The level of incompetence went up the chain of command and it took over 10 minutes for 3 coffees, I don't mind the wait, I mind the attitude and being told that somehow I made a mistake.

The was a bug in my drink. I got a sprite so how do you miss a bug in a clear drink. Like come on McDonald’s do better and pay attention to your drinks. That’s so unsanitary and disgusting because Ik yall wouldn’t have liked it if it happened to you.