McDonald's

Bedford Heights, OH · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Bedford Heights
#7
of 15 restaurants
City Percentile
7%
rating percentile
Address
McDonald's, 25640 Miles Rd, Bedford Heights, OH 44128
Phone
(216) 292-1416
Website
www.mcdonalds.com/us/en-us/location/OH/BEDFORD-HEIGHTS/25640-MILES-RD/16491.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 8 AM

McDonald's is a restaurant located in Bedford Heights, OH. It is one of 15 restaurants listed in Bedford Heights. Its 3.3-star rating is slightly below the Bedford Heights city average of 4.0 stars. It ranks #7 of 15 restaurants in Bedford Heights. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday8 AM–10 PM
Sunday8 AM–10 PM
Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM
Friday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Cierra Finley · Jan 2026

Hey, so I went to this location today at 9:38pm first thing I went through the drive-through and the young lady said sorry for the inconvenience you have to come in so I came in as I arrived. I placed my order on the kiosk and sat down and waited for my food. As I waited. I watched the girl as she stood at the register texting on the phone while handing a customer a cup for her fountain drink next she I’m guessing, went to start bagging my order and I watched her scoop the fries into the container and throw the fry in my bag so of course the fries were upside down on the bottom of the bag. Then she gave me my blue raspberry frozen drink. I had to tell her I also had a high sea orange with my fish fillet meal then she gave me another cup while I was waiting for my food. I noticed that in th

★☆☆☆☆ 1.0 Loretta Eatman · Feb 2026

Manager on night shift (white lady) was very rude and unprofessional too busy smoking cigarettes outside with her employees in the back when i received my order! the nuggets were hard and old, fries was soggy, and the apples were expired. when calling to talk to manager complaining that my kids said the apples taste funny she said “from one day” in a smart alec tone! and then continued to say “you can bring the apples back so i can check them out there’s nothing i can do about it” if she wasn’t too busy smoke her cigarette like it was a pipe our order would have been correct! i will be getting my refund

★☆☆☆☆ 1.0 ivi.MusicPro · Feb 2026

This is the third time I’ve ended up at this location. Every time, I found the door closed at 8:00 a.m., even though according to the schedule it should be open. Because of this, I had to cancel DoorDash orders since the wait time at the drive-thru is very long. Today, for the third time, I tried again. It’s 8:40 a.m. and the door is still closed. I placed an online order, but no one comes outside to bring it to you. They just signal you to go to the drive-thru. The door is closed as usual at 8:40. I had to walk to the drive-thru to pick up the order. If you have time to wait, you can come here. If not, look somewhere else. I would avoid this place, especially for food delivery orders. I don’t think anyone wants to waste time here when they can make money somewhere else where things actu

★☆☆☆☆ 1.0 Jack Hardy · Sep 2025

The dirtiest place I have ever seen. Half cooked fries to hurry up and disrespectful staff towards a police officer. Wouldn’t help get his order taken care off. Gave a political answer oh I would have to remove the order from Drive Thru and ring it here and there’s only 1 person there in drive thru. If y’all weren’t so worried about raising prices outlandishly and not schedule enough staff to handle your business it would be a lot better. It is no wonder McDonalds is losing ground and money

★☆☆☆☆ 1.0 Shea Wride · Jan 2026

Wife and I stop for a quick bite (from akron to Buffalo and back.) We waited 20 minutes at the stupid intercom to just order the food. 20 freaking minutes we said hello multiple times and the reply just a moment. Get to the window and not even kidding they were so rude waited 5 minutes to take our payment gave th card back quick. Then we sat there 15 freaking more minutes waiting for the food. When we got the food it was all wrong. 2 double cheese burgers no pickle or onion and fries. The fries were cold the burgers had everything on them. So we went in. They swapped out the burgers but that took another 10 minutes. SO IF YOU HAVE A SPARE HOUR TO WASTE. STOP HERE AND EAT. GOOD LUCK. VERY RUDE. MCDONALD'S HAS GONE TO CRAP EVERYWHERE 💩

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.