McDonald's

Ordered ahead for my kids and I for after trick or treating… I know it’s a holiday and it’s busy but the way I was treated and how long we had to wait was absolutely ridiculous. I ordered 3 kids meals all the same and a meal for myself, my daughter’s meal was thrown together and missing all toppings on her burger.. but they were busy so I let it go. I was told to move up so they could bring out our meals in a few minutes. 20 minutes go by and the kids meals are brought to me. I tell her we are missing mine and she goes back in. Never comes back. 10 minutes go by another lady comes out asking if I’m someone else. I tell her what I’m waiting on and she does the same thing. Third lady comes out asks what I’m waiting on. Goes inside. 10 minutes later a different lady brings out a bag and shove

Literally have employees ordering food on another register while the sweet older lady working the register is trying to take orders. You have workers standing around not doing anything while the much older employees here are doing the work. This is a occurrence every time we come here to eat.

I made a mobile order around 8 tonight. It took a little bit longer than I expected. (They were super busy). The manager came to me and checked to see what I ordered. She was EXTREMELY professional. She made sure I had my order and was out the door. She was so nice. Thank you!!!!

Tonight me and my husband went to McDonald's in Athens. My husband went in to order. He noticed a young woman laying in the floor unconscious with a guy rubbing her head. My husband ordered got our drinks. He walked up to the guy and asked if anyone had called 911. NOBODY had called. She was breathing but unresponsive. I was outside in our vehicle and my husband came out and asked me to call 911. He went back inside. A firetruck and an ambulance got there and the manager wanted to know who called 911. He was clearly irritated that someone had called 911. 2 employees came from the back asking why was a firetruck and ambulance there. The manager said get back in the back and do your job! Not one person had called 911! When EMS loaded her up she was still unresponsive! How sad people are so u

Do not ask people for their rewards code then get mad at them when they question why their total didn't go down. Telling the customer that there's nothing I can do I don't know what to tell you is rude. If you know the reward system is down maybe don't start every order with asking them if they'll be using your reward system then pretending like it worked.