McDonald's

Took a drive to Arab to thrift shop at a Pickers store and grabbed some breakfast at McDonald's. I had to add an extra special review for the McDonalds in Arab, AL!! From the second we walked in the door we were greeted by a smiling gentleman dressed very nicely. The restaurant was very clean as well as the restroom. The young woman at the counter was also very friendly and helpful, smiling the whole time. We were greeted with a smile and left getting a smile on the way out. The service alone at this location is well worth the visit. You don't see that much anymore unfortunately but they know how to provide it. Family atmosphere, regular customers sharing stories in the corner...what a nice visit. Thank you to the gentleman who greeted us at the door...who was apparently the owner. Hope to

I went through the drive-through and ordered a medium mocha frappe and they didn’t even blend it. They handed me a cup with ice, whipped cream and the mocha mix. My husband didn’t notice it until he brought it home for me. I tried calling the location for the last half hour straight and all I’m getting is a busy tone, no one at work is on the phone for that long…. Fail McDonald’s. Disappointed.

This McDonald’s has went down hill tremendously. We use to get fresh fries and the food was actually good. As of lately we try to avoid eating dinner or lunch from this McDonald’s because the lunch/dinner crew doesn’t care. Our fries are now always stale and old. We get breakfast here occasionally and it’s usually pretty good. I recently got a burger from here, and the blatant disregard for quality is why I probably will never eat here again…

I just went to the drive thru and no one else was in either drive thru line. (In fact hardly anyone was there at all!) The person talking on the speaker said something we couldn’t understand so I started telling him my order and he said “I SAID HOLD ON!” And then 2 cars pull in the 2nd drive thru line and BOTH had their order taken while we were still waiting! Then I said “I’m ready to tell you my order” and he said “I’M DOING SOMETHING, I’LL GET IT IN A MINUTE!” What the heck?!! So I go in and the kid that gave me attitude looks at me and I tell him “I don’t want you, I want a manager”. The “manager” comes over and I tell them what happened and she looked liked she could care less! She said she had 2 people taking orders and asked how she could help me after I told her what happened!? I t

The old lady with short brown or blonde hair was very rude when we was trying to be nice. Sorry but the old lady needs to get fired for being to rude when we apologized for accidentally ordering 4 10 piece chicken nuggets and 4 fries with 4 drinks. She gave us it but was being really rude and I want her fired because your not gonna be rude to customers because that’s how you get rude reviews like this so please make your workers nice or bad reviews will come in.