McDonald's

Ordered a big mac and large fries at the drive thru. I was the only one at the drive thru so it was not busy. Women at drive thru handed me my order saying she already gave me my drink. Funny, since she did not because I never ordered one. I get home and my big Mac is a chicken sandwich, and my fries container was barely filled. I cannot wrap my head around screwing up every single aspect of your ONE customer's order.

Went to check out the new mcdonald's location, that staff has no idea what they are doing . The kiosks were not working properly, you could make the order then an error would come up and tell you to give your order number at the till and pay, which was fine ...i get it gliches at a new place. So went to the till with my order number and the woman on the till had no idea what she was doing , she canceled the order then asked what it was again...but in the middle of my order twice she says hold on while she is listening to another staff member deal with coffee that a customer complained was not made properly. The other lady was dealing with the customer complaining about coffee, and the woman at the till still just stood there looking confused and saying to the customer it has sugar in it

Waited 10 minutes at the drive thru for one hot coffee (that was cold and watered down) and two diet cokes. We were only handed a coffee and told to have a good day, we had to remind them that we had two sodas. Also we were the only ones in the drive thru. Previous visit, waited 15 minutes at drive thru (again only one in the drive thru) and had to pull through all 3 windows. Finally got our meal. We got cold and stale fries and no sauce for the chicken nuggets (sauce we payed extra for too). There was 4 workers walking around in circles and one worker who took our order and ran to the second window to get our drinks for us too. Very disappointing and frustrating.

Not sure what is going on with this place. Been here a few times and every time it's been a bad experience. At first I thought maybe it was just because of opening, but thats not the case. They have forgotten part of my order 3 times now, the burgers come out cold, cheese not even melted, forgotten my straw, sauce and they have attitudes when you tell them they forgot something. There's a constant wait regardless of being only person in drive-thru or not. Have gone thru, waited at menu with no answer, first window no answer, 2nd window they finally come out and wonder why you skipped the other windows. A couple times went thru just for pie or cookies and the'yre cold and old. Recommend asking for the food made FRESH. I could honestly go on even further, but aint got time for that. There's

Ordered in app on 12/11/25 @ 9:50pm, drive thru line was long and not moving, changed to curb side. Waited 15 minutes nothing, cancelled order and left, drive thru maybe pushed 1-2 cars through in that time. Never got refund, reached out to corp and they requested refund from location. Still nothing as of this review, will be reaching out to CC company now.