McDonald's

We had an issue with our mobile order when attempting pick up through the drive-thru. The manager-on-duty was wonderfully accommodating and made sure our issue was resolved. I would give 6 stars if I could!! Bathrooms and dining room were clean and everyone provided excellent service.

Stopped to get something quick to eat and got in and out fairly quick. I hit at a busy time in the late afternoon but the staff was working hard to keep up with a busy counter and drive through at the same time and add to that a number of mobile orders to take out. I was impressed at their speed with all that was going on and the guy who waited on me had a smile and was friendly, glad I stopped in friendly, and got my order right away and was going between the counter and bringing food out, he was busy but was doing a super job. The store was clean and neat, well lit and bright. It was a bit noisy but with the crowd it is understandable. I didn't go into the play area but it looked big and had seating for mom and dad to sit and eat while the kids played.

I ordered 1 double quarter pounder meal, and 2 happy meals. It took them 15min just to get the happy meals. Missing sauce. Go to counter to get sauce, no one at counter and people behind counter see me and ignore me. Finally get sauce, still no quarter pounder meal. 15 more minutes go up to counter finally get it. Open box to find a burger that is just falling completely apart. I get its a burger and all but the grease was just out of control. Fries were too salty too eat. Waited 30 min for that??? I got up and left. Somehow, my daughters enjoyed their meals so not an entire loss. Seriously though, do better!

I stopped at the McDonald’s in Alamosa, Colorado (100 Craft Dr) during a recent trip, and my experience was pretty average overall. I went through the drive-thru, which moved at a reasonable pace—not lightning fast, but not frustratingly slow either. I ordered a Quarter Pounder with Cheese meal, and while the food wasn’t exactly hot off the grill, it was fresh enough and tasted how you’d expect from McDonald’s—salty, greasy, and satisfying in a fast-food kind of way. Inside, the restaurant looked decently clean, although a few tables hadn’t been wiped down yet. The staff were polite, but they definitely seemed a bit rushed, maybe trying to keep up with the lunch crowd. One minor issue was that the soda machine was out of a couple of drink options, but I managed to find something that work

The price went up the sizes went down. Normally they have typical service but today was sub par. My first interaction was fantastic. Very kind and helpful. My second however had the employee walking away while I asked a question about the ice cream machine….. my kids loved the interactive playroom. Much better than the pee soaked ball pits of my childhood.