McDonald's
Adams, MA · Fast food restaurant
- Address
- McDonald's, 2 Commercial St, Adams, MA 01220
- Phone
- (413) 743-4678
- Website
- www.mcdonalds.com/us/en-us/location/MA/ADAMS/2-COMMERCIAL-ST/4593.html?cid=RF:YXT:GMB::Clicks
- Status
- Closed · Opens 5 AM
McDonald's is a restaurant located in Adams, MA. It is one of 23 restaurants listed in Adams. Its 3.2-star rating is slightly below the Adams city average of 4.3 stars. It ranks #20 of 23 restaurants in Adams. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | 5 AM–1 AM |
Customer Reviews
This meal that I got from McDonald's was pathetic. How hard is it to put a cheeseburger in a box and do it the right way? There was more grease on all of my other food. Then there was contained in the box. Because it was dumped in my bag. Both of my cheeseburgers were dumped in the bag and it is pretty pathetic. On top of that, I had to wait longer than 15 minutes for my food. Also would like to add they were NOT in the middle of a lunch rush, because I was there at 2:10 pm.
A worker named WENDY clearly lacks essential customer service skills and is in desperate need of basic training. Perhaps she should find a job she enjoys or management should not have her work directly with front facing guests if her attitude is as bad as it is. She is not the only one, but this issue needs to be addressed; when she is speaking back to or ABOUT a customer. It has occurred prior, and its actually sad for this store. Another note; It's no surprise that orders are frequently given out incorrect when shes there. I will be contacting corporate for following up but where is ownership? Management..?
Ordered 2 ice creams on the app, got one and then waited more than 30 minutes for the other, then when I asked her to give me a new sundae, because this one had been sitting for 30 minutes and I had another 10 minutes to drive home to give it to the person it's for, she said it would be another 20 minutes........ Ugh. Melted McDonald's ice cream just isn't it!!! Ah well, definitely won't be coming back here☺️
Drive through needs to get the hell together. A poor gentleman prior to us was waiting for god knows how long waiting in drive through to order, takes the person in front of us, skips him on the other side and takes our order. I actually felt bad for him. This isn't our only issue with the mcdonald's. I also don't hokd mcdonald's to a high standard but I was pretty pissed off for him.
First they get my order wrong so I come back and they tell me to wait in the reserved drive thru for “hashbrowns” I was then waiting there for a whole hour in the snow.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.