McDonald's

738 Broadway (Rt, US · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in 738 Broadway (Rt
#1
of 1 restaurants
City Percentile
0%
rating percentile
Address
McDonald's, 738 Broadway (Rt, US-1, Saugus, MA 01906
Phone
(781) 233-8622
Website
www.mcdonalds.com/us/en-us/location/MA/SAUGUS/738-BROADWAY/2392.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in 738 Broadway (Rt, US. It is one of 1 restaurants listed in 738 Broadway (Rt. Its 3.7-star rating matches the 738 Broadway (Rt city average of 3.7 stars. Based on combined rating and review volume, it currently ranks first among restaurants in 738 Broadway (Rt. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Sunniest Bean · Jan 2026

girl at drive through argued with me when I asked for spicy mccrispy with no pickles (she refused and said it didnt come with pickles and that i wanted deluxe. i didnt want the deluxe I stated I wanted just the chicken and spicy sauce) and then changed my order to delux as I drove up. she did not choose the meal option on another thing when we asked for it and then did not help when we wanted to fix this. super rude and laughed at us loud enough we could hear it. didnt put up a sign to drive up to next window but acted mad when we waited at first window like normal. overall we felt really confused and upset because they made us feel bad and got the order wrong too.

★☆☆☆☆ 1.0 StealthWS6 · Oct 2025

Why are none of these places giving the monopoly pieces I order from the specific menu. I dont get it on the cup I don't get it on the fries ever for both. I only get it on the nuggets and that's when they don't put the nuggets in a bag. It sure feels like these places are not using the monopoly products and using their old stock.

★★★★☆ 4.0 Craig Sanford · Jan 2026

Got a Breakfast to go with hotcakes and the girl at the window forgot my maple syrup. So I had nothing when I got to work and she almost forgot to give me my hash browns. Same thing all the time when I come to the drive through whether at Saugus our jn Burlington to make sure I get what I need and have to check before leaving

★☆☆☆☆ 1.0 Herkimer Himolka · Nov 2025

I never eat at mcdonalds personally. But I stopped here to grab a quick meal for my senior father at his request. What we experienced was the most unacceptable, outright racist experience, I am still shocked that this place is even in business! As we ordered, I was very polite as always, said thank you, and showed the utmost respect as I'm always afraid of what these minimum wagees will do to your food if you're less than 5 stars nice. At the first window, a black boy took our money, was exceptionally rude, didn't look me once in the eyes, treated us like trash. I was willing to accept that maybe he was just having a bad night. We pulled up to the 2nd window, and received almost identical treatment, except this time from a (chunky) teenage black girl. Again, didn't look me in the eye once,

★☆☆☆☆ 1.0 J Centavo · Oct 2025

Literally the worst McDonald's we've been to. They got our order wrong so two trips through the drive through.Half of our fries were literally raw. There was hair in two burgers, and they made everything wrong. I really didn't think they could have done worse trying to.. Wow, just wow.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

This listing is informational. Contact the business directly to verify credentials, services, and availability.