Mario DiCarlo’s Pizza

Walked in an ordered a tray with pep & cheese. Friendly staff and they told me the approximate time for the order and started on my order immediately. Couple people came in for their phone in orders while I was there. They were handled quickly by the friendly staff also. Decided on a getting a pep roll to eat on the way home. Pep roll and pizza were/are both pretty darn good. I would not hesitate to go there again and I will. Other items that they have look appetizing. I'll be trying them at a later date also.

This isn't the first time but the third time. I called in and ordered 14 pieces regular with extra pepperoni and extra cheese on the side. Well they gave me cheese and pepperoni on the side but nothing on the pizza. They really need to get it together. And don't call to complain because of course they try to over talk you and blame it on you.

I don't know what's going on here but the quality has gone down. My crust was hard as a rock. To the point I was afraid I would break a tooth. They hardly put any cheese on anymore. Downtown is way better.

Great pizza but I've noticed that they've started scaling back on the amount of cheese they put on the pizza. Its all dough and sauce no cheese.

Walked in I was one of two people. But they served about 6 people before asking if everyone had been helped. No I said. My pizza came out and he apologized. Got my dipping sauce free but only because I forgot to ask until I was paying. No big deal. Wasn’t upset. But then I got home and the pizza was cold. Cheese unmelted. Crust was pretty hard. This isn’t indicative of every experience here. But it’s pretty hit or miss anymore whether I have a good experience. Each employees idea of extra pepperoni is wildly different. I order extra pepp everytime and sometimes I’m lucky to get 4 pieces per slice. Other times it’s acceptable. It’s never great anymore. I’m going to start going downtown again, but honestly have had some bad experiences down there also. Maybe it’s time to retire DiCarlos ? Id