Marco's Pizza

The delivery driver did not place my food on the chair provided and instead left it on the ground. Additionally, this was not a contactless delivery, and I was not notified upon delivery. I only became aware that the order had been delivered after checking the email tracking update. We order here all the time this was my first bad experience.

I usually like giving places the benefit of the doubt, but this Marco’s visit was pretty disappointing. My order took longer than expected, even though it wasn’t a busy time, and the staff didn’t really keep customers updated on the delay. When the pizza finally came out, it looked good at first, but the quality just wasn’t there. The crust was tougher than it should’ve been, and the toppings felt a little skimpy and unevenly spread. It wasn’t terrible, just not what you hope for when you’re paying for fresh pizza. The food was still edible, but definitely not worth the wait or the price this time around. I might try a different location in the future, but this visit didn’t leave a great impression.

This is a chain, but the pizza is excellent. They have a nice variety of food as well. The crust would actually be good on its own as bread. The sauce is great, and the variety of toppings really stands out from other chains. The prices are more reasonable than the other big chains as well. All in all, this is my pizza place from here on.

Our first time eating at Marcos pizza and it did not disappoint! Pizza had great flavor, was cooked just right, and the prep cooks did not skimp on the toppings. We ordered a large pepperoni, a large 3 meat, and an order of cheesy bread sticks. Pricing was reasonable for what you get in food quality. What did surprise me though was the 5 plus employees standing around, doing nothing but horse playing while we waited for just one to come take our order. Inside restaurant was empty with plenty of tables to choose from, and we marveled at the 10 ft high stacks of pizza boxes arranged along one wall. Would eat here again without complaint.

The Dorchester road location in Summerville has turned in to a shit show. I have been a regular customer for a few years. We ordered our pizza tonight at 5:23 Pizza was delivered at 7:40. They claimed they were extremely busy so they had it delivered via door dash. The pizza was not sealed and sitting in the front seat with someone that didn't speak English and no warming bag. The pizza was cold. The manager was rude and very defensive. She refused to refund my money and offered an in store credit. I will never order from them again. 9500 Dorchester Road