Marco's Pizza

We moved into the area in December and have been unable to order via app, website, or phone. It says it’s open but the phone constantly goes to number not in service message. Disappointing to go through the entire order online as well only to be told at the end location times are unavailable. We love Marcos and were originally excited it was so close. Now though, we’re just frustrated and would rather drive to another place than deal with the misinformation.

I don't know what's going on with this place. Someone posted that they are permanently closed, the store responds and says they're not. I try to order a pizza and the website is not allowing me to order so i call the store and it says they're closed. Here's the thing. i actually like marcos pizza and I have never had issues with this location. Generally I find the staff to be quite pleasant and the prices decent. I would like to know what's actually going on at this location and what transpired to where they are now closed. My one star review will stay in place until I get a response..

To start the pizza was 5-⭐️, they all loved it! BUT? Ugh smh, that woman working inside rn on 12/31/2023 @ 6pm is very very rude. Idk who peed in her wheetie’s but it sure wasn’t us😒 We’re in town for New years staying across at the Baymont Hotel & ordered a pizza & breadsticks for dinner. My son & I drive across, I go inside & there’s a nice young man at the register & he gets our pizza, sets it on counter & as I’m paying him I threw a 5$ in tip jar, & when I turned back to grab the pizza I asked him about the breadsticks? ( right as I was asking him I had thrown another 5$ in the tip jar bc it’s New Year’s Eve ya know) & that woman turns around “already being rude” telling me I didn’t order breadsticks. Now, lemme just say this, I don’t eat pizza, I only eat the cheese sticks so believe

We've ordered the large deep dish quite a few times now and although it's a good pizza, we always have to finish cooking it when we get home. The cheese is never that golden brown you look forward to.This evening was the 6th or 7th time this has happened. Although we'd started ordering the pizza to be cooked "well done", another problem is, we usually end up waiting those several extra minutes at pickup even AFTER the time we're told it'll be ready. Since we forgot to say "well done" this evening, time to speak up on reviews. It's ridiculous to have to "finish cooking the pizza" as if, that's just what you're​ supposed to do. If not for this bother, we'd rate full 5 stars.

My husband and I are both really bummed as these were decently good-tasting pizzas BUT I ordered double sauce on mine and got NO sauce, just crust, cheese and toppings. He ordered a normal pizza and got NO sauce, again just crust, cheese and toppings. I did call to voice my complaint about my pizza but didn't know about his until I hung up. Pretty disappointed