Marco's Pizza

I haven't been to a Marco's Pizza since I stopped being the GM of a Kentucky location in 2022. I ordered a small deluxe, cauliflower crust Pizza for $18.99. On the wall there is a very large sign that has add ons for $7.99. As long as you purchase a certain amount. ( which I did ) I was told that special was only for online ordering. Yet nowhere does it say that on the poster. Not even in the small print. At my store, the guest would have got that price and would have left happy. Customer service at this store is lacking.

Marco's pizza ake in south carolina has never let me down,EVER, great customer service. The food is always amazing. I have nothing bad to say. Nothing but good things. I want to thank you.Marco's pizza for always being there for me, it would be nice to return the favor somehow, i hope you guys have a great one, and i'm wishing all of y'all great health, wealth, big love and success, to each and every one of y'all, and I hope you all have the best holidays ever, you damn sure made my night a better night. Much love and respect to you guys, and thank you so much..👏🏽👏🏽👏🏽💚😎👌🏼🗯💥👍🏼👍🏼👍🏼👍🏼 5 🌟 🌟🌟🌟🌟 All Day🥰

PLEASE READ! Ordered online since I saw on the menu the Pizzoli so decided to give it a try. Went into the establishment just so I can be there to pick it up as soon as it came out the oven. I’m so glad I went in because if I didn’t there’s no telling what type of germs could have contaminated my food. On 12/26/2025 whoever was working on that shift about 4:15pm you need to make sure you understand the codes and ethics into dealing with customers food. Firstly wash your freaking hands! I literally witnessed a young lady cash out a customer and went back into the kitchen and started touching dough and all the ingredients with her bare hands. Are you freaking kidding me! I cancelled my order expeditiously and I will never in this life return.

Typically, we absolutely love, Marcos Pizza. We love the thin crust, and the toppings and the sauce are always incredible. Except for today, I was absolutely shocked. I placed an order online to pick up like an hour later. Up a little bit early and they had not started it yet, which was fine. But the guy at the register, I watched him handling cash with a customer right in front of me, Answering the telephone, then he said we’ll get started on your pizza right now. I watched him walk back, Open the refrigerator to get the dough out. Did not put on a pair of gloves.!!!!!! His coworker back there, hat on gloves. But he made my entire Pizza with his bare hands. I walked up to the counter to look I thought maybe he had on some of the opaque gloves rather than the black ones but no,

If you want good customer service don't go here. If that doesn't matter, the pizza was very good. The young lady at the pick up window was sitting on a stool and also using her vape right at the window. I thought maybe she had an injury or something and that's why she was sitting but she got up and got my pizzas after I waited in the pick up line for 25 min.