Main Event Beaumont

It was great to be able to spend some time on Christmas here. Manager Michael was wonderful and so helpful. He really went above and beyond to make sure everyone sitting at the bar was well taken care of. I sure do appreciate his professionalism and sense of humor. Definitely coming back!

I want to give huge props to both Serena and Ryan! Me and my family came to Main Event today for the first time and the first thing we did the restaurant and Serena and Ryan made our experience fantastic. They both were very attentive. Ryan was very welcoming and friendly while Serena, our waitress, was on top of everything. All of our food came out steaming hot and our drinks were never half full before she asked us if we needed a refill. The games were fun but what’s going to bring us back is the service! Thank yall for showing me and my family a great time!

Went to main event Friday December 19th , me and my fiance were having a good time until, 4 games messed up on us, so when we went to ask for help they said they will send a worker down shortly ( that was the first time ) noone ever showed up to help ,so we gave up on that. ( never got my credits back either ) . Well we Decided to go eat at the restaurant since the games were a bust, got sat within 5 minutes of waiting which is awesome but took 11 minutes for our drinks to come out ( they were dead slow at the time ) we let that slide . We ordered beef nachos and the smash burger tacos, the waitress had to come back to our table 3 times because " she forgot our order " like 20 minutes go by and they come out with beef queso and chips and 2 raw beef smash burger tacos. ( you can see it in t

Micheal did an outstanding job as a manager at Main Event. His leadership, organization, and attention to detail made a huge difference in our experience. He was approachable, professional, and handled everything efficiently while keeping a positive attitude the entire time. You can tell he genuinely cares about both the guests and the team. Everything ran smoothly, and any questions or concerns were handled quickly and respectfully. That level of management really stands out. If you’re visiting Main Event and have the chance to work with Micheal, you’re in great hands. Excellent service and great leadership all around.

Hana was the first person who approached me and offered assistance. She stood there and helped me figure out what was best for my children and my pocket book. She checked on us a couple of times as well. She was kind and patient. She deserves a raise. We didn't eat there. We had ate before we came.