Mail Pouch Saloon - Swanton

Getting seated took 15 minutes even though there was empty tables. However once we got seated our server Kayleigh was excellent. Always checking on us, and the food was delicious and the portions were great.

This place has great food, but the serving staff is very young and inexperienced and unfortunately it will impact your meal. We got there yesterday at about 4:45. Waited about 20 min to be seated with about 10 open and clean tables ready, but they didn’t have enough servers, at 5pm on a Saturday…… not ideal. It took about 25 minutes to get our drinks, and the apps we ordered were great, the problem was our food came over an hour later. After eating it took another 40 minutes to get our bill so we could leave and another 15 to get her to pick it up. We didn’t leave until after 7. I didn’t see a GM or leader helping direct the servers or make things move. It’s a really cute restaurant and pretty clean too. Really leans into the country theme. I felt like the music was really loud they had

My son and I visited, he had the boneless wings and fries. He enjoyed his food. I had the sliders and fries. They give you plenty of fries and they are good. I didn't care for the sliders, he tried one and didn't care for them either. I have been here 4 other times and always enjoyed my food. The Night we were there they had a DJ, he passed out a piece of paper with his phone number on it so that you could text requests. That was nice, we had a good experience overall. I will be back, just not for the sliders.

Really disappointing experience. When I arrived, they had my order wrong and gave me breaded chicken instead of grilled, so I had to wait an extra 10 minutes for them to “fix” it. And the “grilled” chicken I finally received was clearly just chunks of their breaded chicken with the breading stripped off and pressed together. It was stuck together and passed off as grilled, which felt lazy and misleading. To make it worse, I was quoted one price over the phone and then charged a higher price when I got to the restaurant. So be prepared to be mislead! For how expensive this place is, the quality is shockingly cheap. Overpriced, careless, and not worth it.

Food was not great. Hubby ordered 16 wings breaded and they came as naked as could be. I ordered Hatfield and McCoy chunks, the Mac and Cheese was so dry, and without cheese, it was terrible. I think they left the cheese pull in the freezer. Either that or they just forgot the cheese altogether. For the 88 dollars spent, it wasn’t worth 8 dollars.