Mack's Family Drive-In

This is an old family favorite, however, I am concerned that it hasn't recovered from their recent fire and rebuild. We stopped by while passing through Tremonton and had a meal. The service was pretty good, although I was told at the register the "gold sauce" on my turkey sandwich was a yellow BBQ sauce and I quickly found it was not and that it is a honey mustard sauce that tastes very mustardy. I was not impressed. The sandwich was very lean on the amount of meat and was that and sauce, which is not much for what I paid for this sandwich. The fries were good and tasty and worked well with the standard fry sauce. I also got a raspberry shake which was wonderful, creamy, and delicious. Overall it was a good meal, but bordering on disappointed.

Burger was ok. The burger wasn’t hot and bread was very dry. All of this I wld have looked past but all they kept talking about is my tip which was 1 dollar. When I paid with my card the first thing I was asked was to fill out tip and sign receipt. I walked up to register and placed my own order and then picked up my food at the counter so I’m confused why they are requesting tips. Are they being paid like servers or do they believe they have done something to deserve a tip before even providing a service. I paid 1.00 hoping I don’t get spit in my food however I will be ensuring all these kids are being paid appropriately by taking my concerns to the labor board. Something doesn’t feel right either which way! I also have video of the employees talking about how I only tipped a dollar but d

After waiting over an hour our friend had to argue with the cashier to make the food that was originally ordered, after bringing the cold food home this was two orders of fries? We've always loved macks but since they've reopened the service has been absolutely horrible, and the food is not worth the insane wait and arguing that happens every time we try to order food. This is so sad to see macks go down this way, we've always loved it here.

We waited longer then 30 min in the drive thru. Not many were inside and we were only the 3rd car in the drive thru. Longest wait was 1 car in front. And they only got a shake and waited just as long. By the time we got our food, it was cold and was just thrown in the bag and all smashed. I always try to give them a chance but it's just gets worse each time I go. Which is sad because it used to be a home town fav. 😕

I waited in the drive for nearly 25 minutes, noticing a bag on the table near the register. I sat at the window for a good 8 minutes before paying... and guess who's food was in that bag that had been sitting? Mine, no surprise it was cold. I had ordered a BLT with extra bacon, onion rings, and a diet coke. I was surprised when I was told that my total was $21. When I questioned the total, he just read my order. I shrugged and said okay. I wish I had insisted on a better explanation... because THIS was the BLT with extra bacon I got. Maybe a total of 1 piece of bacon. Hahaha.. guess who will not be going back! The onions rings were surprisingly good for being cold! The diet coke was the best part.