Little Caesars Pizza

I placed a very simple order at 4:03pm for pickup at 6pm, paid ahead, and got the confirmation email that it was received at 4:03pm. My Wife went to pick our order up at 6:15pm. They never started the order and tried saying they couldn't even see the order because they were "so backed up". There is no way they were backed up at 4pm when the order was received that they couldn't plan an hour and 40 minutes ahead. They simply messed up and didn't want to admit it. Hot-N-Ready... more like Won't-B-Ready.....

Down a star because I did have to wait over an hour for my pizza. But the young man that was working the counter was fantastic. He was getting the orders out as fast as he could, working really hard and dealing with all of the customers with grace. He deserves a raise.

I placed an order at noon to be ready by 4pm. It wasn't ready until almost 4:30. I guess four hours wasn't enough notice for two pizzas. I won't bother with this location again.

Very slow service for items advertised as “Hot-N-Ready.” I waited 30 minutes for a pepperoni pizza and Crazy Bread. A pepperoni pizza was already prepared, so the entire wait appeared to be for the Crazy Bread. What was more concerning was watching staff touch multiple pizzas with bare hands and then move to the front to take orders and answer the phone without any visible handwashing. Between the long wait and the food-handling practices, this visit was frustrating and disappointing.

I love the pizza here, 9 times out of 10 it’s been a 10 I just wish they would fix their door, it will open and then it wants to come back on you hard and won’t open any further. That door gets me every time, I’m honestly surprised I haven’t dropped my order leaving.