Ledo Pizza

I picked up a pizza from Ledo’s on October 24, 2025, and unfortunately, the experience was very disappointing. The pizza was undercooked, and the sauce had an odd smell, making it inedible. I called the store that same day to speak with a manager, but was told none were available. I left a message on 10/24 and again on 10/25, but never received a return call. I called back this morning and spoke with Denise, who said the manager was still out and she wasn’t sure when they would return. She offered to contact the owner on my behalf. Denise did call me back about 10 minutes later and said the owner would offer a discount on a new pizza. Honestly, that response was disappointing. When a customer receives food that isn’t properly prepared, a refund or a properly remade order seems like the a

Order 2 pizza with extra cheese on both and another topping on each and they put absolutely no cheese on a large portion of each pizza. Pizza also has toppings that were not even ordered on parts of it. Just sloppy. Pineapple on an extra cheese and onion pizza. Pizza was cooked regular and even the sauce burned because no cheese was on pizzas. The top was hard dried burned sauce and the bottom soft. WOW, We order pizza often and this was a big Christmas Eve letdown for my family. Never again.

This Place is usually pretty solid but my ledo stromboli was not cooked thoroughly this time. Cold in the center and cheese not melted. I've just recently started going here again so after more visits with no issues I'll update my review. I placed a call to the store to let them know about and correct the issue but I was already home and didn't feel like going back out again. Pretty disappointed I could only pick around the edges.

This location needs to work on a lot of things , from hiring more people to customer service . My pizza was done wrong twice and in the end I walked out with a pretty much burnt pizza . Cashier had an attitude the whole time , was punching walls out of anger because he wanted the customers to understand that the cook was rushing and that’s why he messed up on all of our pizzas . Absolutely horrible -0/-0

It was the first time I’ve been in this location in over a year. The remodeling was nice, but the pizza and the customer service was horrible. Too much sauce, hardly any cheese, too many green peppers. When I came in to pick up my order, there was no one at the counter. Two different cooks in the back had to go find the lady that worked at the counter. My pizza was sitting there about 10 minutes before she came out to give it to me. Once I got it home, the pizza was cold.