LaRosa's Pizza Crescent Springs

Don't make a mistake or have your order be compensated. Because they will only compensate you $5 or they will remake the order that day. I have had 2 employees tied up for lunch, not working for the last 2 hours because the store don't wish to refund or replace a bad order, they say they do but I've been waiting two hours. I really liked this restaurant as far as the food goes.It's hard to find a good pizza place.But unfortunately, because of how they just treated me, I will no longer order from lorosas.

Let me preface by saying my family has been loyal patrons for decades. We have continued as such despite declining quality combined with inflated pricing. In the past couple years nearly every order has resulted in at least one item being thrown out because of the terrible quality or being outright inedible. We continued our patronage with hopes or at least wishing things would improve. I would happily pay a higher price if the food was consistently good. However, the quality has become so subpar we have collectively decided it is simply as waste of money to place further orders. I have included an example from our most recent order which was taken immediately upon returning home. It is a calzone with multiple toppings and I’ve included photos of the same from the website.

Great food, prices, menu options and service. Server was quite funny and helped us have a great experience. Spinach rondos were quite good. Pretzel bites super yummy. Everyone enjoyed their food. We always have a good time here, thank you!

When another dinner plan fell through we opted for LaRosas. With the “Buddy Card” we ordered 2 large, hand-tossed(pie-cut) pizzas to go. The Crescent Springs Crew shows competence, kindness and professionalism and for their work this LaRosas is one of our family’s Friday go-to’s for dinner we can all agree on. The pizza was awesome…. As you can see!

Pizza was delicious. My Diet Coke was flat though. Asked for another one and explained why, only to get another one with no bubbly.