Krystal

For being a 24hr fast food place this is one I wish wouldn't stay open. The prices are outrageous! I know, I know... inflation. Sure. But 10 dollars for bacon to be put on twelve little sandwiches? But we knew prices could get high going into this, that's not my BIGGEST upset. My daughter bought a 24 pack that was supposed to be half cheese& bacon (12 Krystal's) and half normal (12 regular Krystal's). The birthday cake shakes aren't bad but I still prefer Zaxby's over this. And nothing to say on the turn overs, they are what they are. She gets home though and finds there is cheese on ALL of the Krystal's when 12 are supposed to be regular, meaning no cheese, and out of the doll 24 pack less than half of them all had pickles. The cheese was cold as well as the buns on a few and when I ca

Will never eat there agin mid way threw eating a Krystal that was soggy I found something im 95 percent sure was mold on top of the meat mind you I find this out after my pregnant wife ate 3 of them some one should shut this place down. The layed that took my order was very rude and continued to say mhmm after everything I said mind you I sat in the drive threw line 20 mins with no one in line but one other person just for soggy room temp food with what looks to be mold on it.

After three visits, I have lost confidence in this location due to subpar service. Despite ordering the same item each time - a #5 (2 chicken chics) with no mayo, no pickle, tater tots, and Fanta with light ice I experienced consistent errors. The cashier's inattention and loud conversation with colleagues resulted in incorrect preparation. I was asked to pull up, only to receive lukewarm tater tots and smashed chicken. Not to mention they upgrade you without asking for your permission so almost 2 extra dollars for my order. Given my experience, I would caution against visiting this location unless absolutely necessary, as I believe it requires significant improvements in customer service and staff training.

What is going on with today’s customer service? I came to this location because my girls had just finished serving the community with the feed the valley food drive at the Civic Center and they requested this. So being my little princesses wanted crystals and I told them how was my favorite I ordered what they asked for via the mobile app at 11:13 for an 1130 pick up. When I arrive to the location to pick up my order, I was told that it had not come through yet. I have given my name. It was sold again. It was not here, sir. That there was nothing that could be done. I said maybe I should wait a little bit closer to time and then it makes you open the system. I’ve pulled away from the window back around the building and sat for about five minutes. As I’m getting ready to turn around to go b

My boss lady and I door dashed some Krystal’s, cheese Krystal’s to be exact and every damn one of them were RAW !!!! I am disgusted which isn’t even the word to describe the sickening feeling I have right now nor the amount of anger. I used to love yall, do better man !!