Krystal

Drive thru had a line so we choose to go inside to get our order to go. For the most part the establishment was clean, needed tidying up by drink station however. The restroom is technically in the connected gas station and it was a hot mess! Do not recommend using it if you stop here to eat. The food was hot. The burger is supposed to have onion, cheese, one pickle, and mustard. We got 3 different 4 Krystal with cheese meals. Two didn't have mustard at all on any of their sandwiches. One had a dot of mustard on 3 of the sandwiches. Would have been much better with the mustard. The fries were really good, I'd definitely recommend those! I would try it again, this was my first experience.

The girl who took out order was so sweet. She was new as well. The manager refused to do anything. Won’t help. We wanted sweet tea and she avoided us the entire time. The new girl was overwhelmed but that’s because they have a nasty manager that needs an attitude check. I would be too

it was a mess in the restaurant when I came in. Grease on tables and trash all over the floors in the cooking area and up front. The guy that took my order didn’t even act like he wanted to be there and didn’t even great me. I even asked him how he was doing an just looked at me. Didn’t even talk loud enough for me to hear what he said. May need to get a manager or something to look into it. Took 30 min to get my 24 pack of Krystal burgers. Did send corporate an email about this too. Maybe next time I come it will be better and I’ll change my review.

First time at a krystals. I will not be back. They must only cook the burgers in the microwave because mine were cold in the middle with unmelted cheese.

I pulled in drive thru about 10 last night . I got a sackful to take back to Texas to my wife let her request, plus 3 more to eat on the way. This young man was polite, courteous and cooked my order right then. It was correct, fresh, and hot. Unlike my previous experience at Krystal in Mobile, this was service.